VeriSM - Foundation Certification Training - India


Course Overview:

An International Foundation for Digital Competences (IFDC) has introduced VeriSM™ Foundation training & certification - a service management approach specifically developed to support organizations to succeed in the world of digital services. VeriSM™ foundation model shows how organizations can adopt a range of management practices in a flexible way to deliver the right products or services on time to their consumers.

Its approach depends upon the type of business you are in, the size of your organization, your business priorities, your organizational culture and even the nature of the individual project or services. Rather than focusing on one prescriptive way of working, VeriSM™ helps organizations to respond to their consumers and deliver value with integrated service management practices.


VeriSM™ Approach

In-Service Management approach, everyone’s responsibility will be stressed such as Security, Quality, Cost, and Risk. The role of VeriSM™ in supporting organizations and adopting its mindset will be covered as well as how it integrates best practices to provide their model.


What Will I Learn

VeriSM™ is a holistic, business-oriented approach to Service Management, helps you grow landscape for best practices and integrate them to add value in your business. Therefore, it provides the glue which helps you bring all the different practices together and make its best use in your business. There is no other approach which fulfills this need and is also different that it fits all approach once and for all, that an organization can select different practices to establish an optimal Target Operating Model, depending upon the individual business situation.

VeriSM™ is more business-oriented and less prescriptive than many of the other approaches available in the market, which makes it more accessible and easy to understand.


Is It Right For Me

There are many certified ITSM professionals these days, but few of them have an integrated approach in the area of service integration. For practitioners, VeriSM™ provides the opportunity to differentiate themselves in the job market. For organizations VeriSM™ reduces costs and perhaps more importantly, it makes the services better.

Target Audience:

The potential audiences for this certification are:

  • Service Managers
  • Program Managers
  • Service owners/managers
  • Tech Executives and IT professionals
  • Service Management Professionals

Pre-requisites and Cost:

There is no mandatory prerequisite to register for this certification course. Ideally, 2 years of IT industry experience is recommended.

Standard cost for VeriSM™ Professional Training & Certification course is INR 32,000 per participant.

You can drop your query via. an email or you can call us for current discounted rates.


Job Prospects

A lot depends on your professional background, experience, the speed at which you understand VeriSM™ and the interest you have in IT processes.

If you are entry-level or have a couple of years of IT experience, you can expect to be hired as a process coordinator. A process coordinator ensures that the administrative activities in a process are carried out as designed. Incident coordinator, change coordinator and configuration analyst are some of the coordinator roles available in VeriSM™-based IT service management.

At a mid-management level, with a minimum of five years of experience, you may be asked to manage processes end to end. You will have coordinators reporting to you, and you would be accountable for ensuring that activities in service management are compliant to the processes. Problem manager, release manager and service desk manager are some of the managerial roles.

Benefits of VeriSM™ Foundation training & certification:

After the successful completion of this course, one would be able to:

  • Successfully deliver service management for the digital age
  • Drive internal engagement and at the same time would be able to make adequate changes that matter most to the customer
  • Execute service management that could well enhance the value to your business, and will help in making your business more appreciated in the marketplace
  • Deliver new and fresh service management and product development practices that always give priority to your business
  • Decide and opt for various practices that could well help in establishing an ideal Target Operating Model, based upon the business situation

Examination Format:

  • Exam Format - Objective Type, Multiple Choice
  • Exam Duration - 60 minutes
  • No. of Questions - 40 (multiple-choice questions)
  • Passing Criteria – 26 0ut of 40 (65%)
  • Certificate - Within 5 business days
  • Result - Immediately after the exam
  • Closed book

Training Delivery Style:

This VERISM Certification focuses on experiential learning. The material of this course is divided into 60-90 minutes of interactive sessions.

Not only this, if you are participating, expect yourself to get indulged with interesting group activities. By this, you will get a chance to put the theory into action.

This training will be nothing like any ordinary training you imagine. We follow a vast range of creative methodology which will allow you to wrack your grey matter and boost your energy up to participate. 

The key features of our training program would be:

  • Training sessions in a storytelling format
  • Exhibition of concepts with the help of professional examples
  • Self-analysis and group discussions
  • Case studies as the application of the concepts which were taught
  • Vibrant presentations along with individual and team activities
  • Post-training reading suggestions


VeriSM™ Foundation training will be delivered by our accredited trainers. The instructors for this course are highly experienced professionals with 12+ years of industry experience and having trained more than 6000 professionals.

Their core expertise includes:

  • ITIL/SIAM Consulting & Implementation
  • GAP Analysis, ISO Audits
  • Process/Service Improvement Using Lean Six Sigma
  • Process Definition, Implementation & Compliance
  • Quality Assurance & Program Governance


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Register Your Interest by clicking on this link: Register Now

Of Course! How else will you go through the topics you heard about then? We provide hard and soft copies of the entire study material to you right after the training session!

VERISM Foundation certification is valid for a lifetime. You don’t have to renew it again and again.

We provide practice tests for the VERISM Foundation course as well as Q&A sessions and interactive group discussions.

The amount we take is for the training and certification both. You won’t have to pay twice for one course at NovelVista.

We keep arranging lucrative discounts for our previous participants. Drop a query regarding this and one of our executives will inform you regarding this right away!

If you are stuck or in another city or not being able to make it to our classroom for any reason, you can attend our virtual training sessions from home and appear for the VERISM Foundation Certification Exam afterward.


* Your personal details are for internal use only and will remain confidential.

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