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VeriSM - Foundation Certification Training

Trusted by 1000s of global organizations, NovelVista is the leading Accredited Training Organization (ATO) to conduct VeriSM™ Foundation Training & Certification Course.

  • Industry Expert Trainers
  • Online learning session
  • Accredited Trainer
  • Exam fee included
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VeriSM Foundation Course Overview

An International Foundation for Digital Competences (IFDC) has introduced VeriSM™ Foundation training & certification - a service management approach specifically developed to support organizations to succeed in the world of digital services. VeriSM™ foundation model shows how organizations can adopt a range of management practices in a flexible way to deliver the right products or services on time to their consumers.

Its approach depends upon the type of business you are in, the size of your organization, your business priorities, your organizational culture and even the nature of the individual project or services. Rather than focusing on one prescriptive way of working, VeriSM™ helps organizations to respond to their consumers and deliver value with integrated service management practices.


Accredited By
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What You Will Get?

Exam registration assistance

Study material

Mock Exams

120+ hours of live training

Case studies soft copy

Official courseware from EXIN

Learning Outcome

After the completion of the course, the participants would be able to:

How to align service management with an organization's goal of delivering optimal service.
Business-oriented approach to Service Management.
VeriSM™ roles and responsibilities.
VeriSM™ best practices.
Which processes support VeriSM™.
Real-Time Case Studies.

Training Calendar

Self-Paced Training
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Lifetime access

English

  • Self paced videos, assessments, recall quizzes, more
  • For more details, reach us at training@novelvista.com
$ 300$ 420

Includes Training, Exam & Certification

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Course Curriculum

The Service Organization+

  • Organizational Context
  • Organizational Governance
  • Digital Transformation

Service Culture+

  • Service Culture

People and Organizational Structure+

  • Organization Structure
  • Service Management Challenges

The VeriSM ™ Model+

  • The VeriSM™ Model
  • Adapting the VeriSM™ Model

Progressive Practices+

  • Progressive Practices

Innovative technologies+

  • Impact of technology

Course Details

Is it Right For Me?+

There are many certified ITSM professionals these days, but few of them have an integrated approach in the area of service integration. For practitioners, VeriSM™ provides the opportunity to differentiate themselves in the job market. For organizations VeriSM™ reduces costs and perhaps more importantly, it makes the services better.

Pre-requisites:+

  • There is no mandatory prerequisite to register for this certification course. Ideally, 2 years of IT industry experience is recommended.
  • Standard cost for VeriSM™ Professional Training & Certification course is INR 27700 per participant.
  • You can drop your query via. an email or you can call us for current discounted rates.

Job Prospects+

  • A lot depends on your professional background, experience, the speed at which you understand VeriSM™ and the interest you have in IT processes.
  • If you are entry-level or have a couple of years of IT experience, you can expect to be hired as a process coordinator. A process coordinator ensures that the administrative activities in a process are carried out as designed. Incident coordinator, change coordinator and configuration analyst are some of the coordinator roles available in VeriSM™-based IT service management.
  • At a mid-management level, with a minimum of five years of experience, you may be asked to manage processes end to end. You will have coordinators reporting to you, and you would be accountable for ensuring that activities in service management are compliant to the processes. Problem manager, release manager and service desk manager are some of the managerial roles.

Benefits+

  • Successfully deliver service management for the digital age
  • Drive internal engagement and at the same time would be able to make adequate changes that matter most to the customer
  • Execute service management that could well enhance the value to your business, and will help in making your business more appreciated in the marketplace
  • Deliver new and fresh service management and product development practices that always give priority to your business
  • Decide and opt for various practices that could well help in establishing an ideal Target Operating Model, based upon the business situation

Training Delivery Style+

This VERISM Certification focuses on experiential learning. The material of this course is divided into 60-90 minutes of interactive sessions.

Not only this, if you are participating, expect yourself to get indulged with interesting group activities. By this, you will get a chance to put the theory into action.


This training will be nothing like any ordinary training you imagine. We follow a vast range of creative methodology which will allow you to wrack your grey matter and boost your energy up to participate.


The key features of our training program would be:

  • Training sessions in a storytelling format
  • Exhibition of concepts with the help of professional examples
  • Self-analysis and group discussions
  • Case studies as the application of the concepts which were taught
  • Vibrant presentations along with individual and team activities
  • Post-training reading suggestions

VeriSM Foundation Certification Exam Format

Certification

Exam Format - Objective Type, Multiple Choice

Exam Duration - 60 minutes

No. of Questions - 40 (multiple-choice questions)

Passing Criteria - 65%

Certificate - Within 5 business days

Result - Immediately after the exam

Closed book

Frequently Asked Questions