An International Foundation for Digital Competences (IFDC) has introduced VeriSM™ Foundation training & certification - a service management approach specifically developed to support organizations to succeed in the world of digital services. VeriSM™ foundation model shows how organizations can adopt a range of management practices in a flexible way to deliver the right products or services on time to their consumers.
Its approach depends upon the type of business you are in, the size of your organization, your business priorities, your organizational culture and even the nature of the individual project or services. Rather than focusing on one prescriptive way of working, VeriSM™ helps organizations to respond to their consumers and deliver value with integrated service management practices.
In-Service Management approach, everyone’s responsibility will be stressed such as Security, Quality, Cost, and Risk. The role of VeriSM™ in supporting organizations and adopting its mindset will be covered as well as how it integrates best practices to provide their model.
VeriSM™ is a holistic, business-oriented approach to Service Management, helps you grow landscape for best practices and integrate them to add value in your business. Therefore, it provides the glue which helps you bring all the different practices together and make its best use in your business. There is no other approach which fulfills this need and is also different that it fits all approach once and for all, that an organization can select different practices to establish an optimal Target Operating Model, depending upon the individual business situation.
VeriSM™ is more business-oriented and less prescriptive than many of the other approaches available in the market, which makes it more accessible and easy to understand.
There are many certified ITSM professionals these days, but few of them have an integrated approach in the area of service integration. For practitioners, VeriSM™ provides the opportunity to differentiate themselves in the job market. For organizations VeriSM™ reduces costs and perhaps more importantly, it makes the services better.
The potential audiences for this certification are:
There is no mandatory prerequisite to register for this certification course. Ideally, 2 years of IT industry experience is recommended.
Standard cost for VeriSM™ Professional Training & Certification course is Rupees 32,000 per participant.
You can drop your query via. an email or you can call us for current discounted rates.
A lot depends on your professional background, experience, the speed at which you understand VeriSM™ and the interest you have in IT processes.
If you are entry-level or have a couple of years of IT experience, you can expect to be hired as a process coordinator. A process coordinator ensures that the administrative activities in a process are carried out as designed. Incident coordinator, change coordinator and configuration analyst are some of the coordinator roles available in VeriSM™-based IT service management.
At a mid-management level, with a minimum of five years of experience, you may be asked to manage processes end to end. You will have coordinators reporting to you, and you would be accountable for ensuring that activities in service management are compliant to the processes. Problem manager, release manager and service desk manager are some of the managerial roles.
After the successful completion of this course, one would be able to:
Training Delivery Style:
This VERISM Certification focuses on experiential learning. The material of this course is divided into 60-90 minutes of interactive sessions.
Not only this, if you are participating, expect yourself to get indulged with interesting group activities. By this, you will get a chance to put the theory into action.
This training will be nothing like any ordinary training you imagine. We follow a vast range of creative methodology which will allow you to wrack your grey matter and boost your energy up to participate.
The key features of our training program would be:
VeriSM™ Foundation training will be delivered by our accredited trainers. The instructors for this course are highly experienced professionals with 12+ years of industry experience and having trained more than 6000 professionals.
* Your personal details are for internal use only and will remain confidential.