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Key Features

  • Industry Expert Trainers
  • Accredited Trainer
  • Online learning session with live instructor-led training
  • Exam fee included

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VeriSM Foundation Course Overview

An International Foundation for Digital Competences (IFDC) has introduced VeriSM™ Foundation training & certification - a service management approach specifically developed to support organizations to succeed in the world of digital services. VeriSM™ foundation model shows how organizations can adopt a range of management practices in a flexible way to deliver the right products or services on time to their consumers.

Its approach depends upon the type of business you are in, the size of your organization, your business priorities, your organizational culture and even the nature of the individual project or services. Rather than focusing on one prescriptive way of working, VeriSM™ helps organizations to respond to their consumers and deliver value with integrated service management practices.

Learning Outcome

After the completion of the course, the participants would be able to:

  • How to align service management with an organization's goal of delivering optimal service.
  • Business-oriented approach to Service Management.
  • VeriSM™ roles and responsibilities.
  • VeriSM™ best practices.
  • Which processes support VeriSM™.
  • Real-Time Case Studies.

Program Deliverables

Deliverables of this program include:

  • Study Material
  • Mock Exams.
  • 20+ hours of live training.
  • Exam registration assistance
  • Case studies soft copy
  • Official courseware from EXIN

Training Calendar

Lifetime Access
  • 8-10 Hours of self-paced videos, assessments, recall quizzes, more
  • Course fee inclusive of exam fee
  • For more details, reach us at
Select No. of Learners
USD 300
(Cost includes Training & Certification)
USD 420

Other Training Options

If open batch schedule doesn't suit you, other training options offered by NovelVista are as follows:

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Buy 1 Get 1 Free offer

NovelVista Buy 1 Get 1 Combo Offer:

Register for VeriSM Foundation Training & Certification and Avail Buy 1 get 1 Course 100% free with Certification, Don't miss this offer get enrolled, get Certified - #HappyLearning

*T&C apply.

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Test Your Knowledge

It will take only 2 minutes Test your skill and get up to an Extra 15% Discount on this course, Lucky participants will get Free Training.


Course Curriculum

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Course Details

  • There are many certified ITSM professionals these days, but few of them have an integrated approach in the area of service integration. For practitioners, VeriSM™ provides the opportunity to differentiate themselves in the job market. For organizations VeriSM™ reduces costs and perhaps more importantly, it makes the services better.

    • There is no mandatory prerequisite to register for this certification course. Ideally, 2 years of IT industry experience is recommended.
    • Standard cost for VeriSM™ Professional Training & Certification course is USD 420 per participant.
    • You can drop your query via. an email or you can call us for current discounted rates.
    • A lot depends on your professional background, experience, the speed at which you understand VeriSM™ and the interest you have in IT processes.
    • If you are entry-level or have a couple of years of IT experience, you can expect to be hired as a process coordinator. A process coordinator ensures that the administrative activities in a process are carried out as designed. Incident coordinator, change coordinator and configuration analyst are some of the coordinator roles available in VeriSM™-based IT service management.
    • At a mid-management level, with a minimum of five years of experience, you may be asked to manage processes end to end. You will have coordinators reporting to you, and you would be accountable for ensuring that activities in service management are compliant to the processes. Problem manager, release manager and service desk manager are some of the managerial roles.
    • Successfully deliver service management for the digital age
    • Drive internal engagement and at the same time would be able to make adequate changes that matter most to the customer
    • Execute service management that could well enhance the value to your business, and will help in making your business more appreciated in the marketplace
    • Deliver new and fresh service management and product development practices that always give priority to your business
    • Decide and opt for various practices that could well help in establishing an ideal Target Operating Model, based upon the business situation

    This VERISM Certification focuses on experiential learning. The material of this course is divided into 60-90 minutes of interactive sessions.

    Not only this, if you are participating, expect yourself to get indulged with interesting group activities. By this, you will get a chance to put the theory into action.

    This training will be nothing like any ordinary training you imagine. We follow a vast range of creative methodology which will allow you to wrack your grey matter and boost your energy up to participate.

    The key features of our training program would be:

    • Training sessions in a storytelling format
    • Exhibition of concepts with the help of professional examples
    • Self-analysis and group discussions
    • Case studies as the application of the concepts which were taught
    • Vibrant presentations along with individual and team activities
    • Post-training reading suggestions
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VeriSM Foundation Certification Exam Format

  • Exam Format - Objective Type, Multiple Choice
  • Exam Duration - 60 minutes
  • No. of Questions - 40 (multiple-choice questions)
  • Passing Criteria - 65%
  • Certificate - Within 5 business days
  • Result - Immediately after the exam
  • Closed book 

Would you still like more info about VeriSM Foundation?

Book a 10-15-minute Session with our Learning Advisor

Learning Path


Our Accreditations

Upskilling Professionals of Leading
Organizations Worldwide


Participants From

NovelVista has trained and certified professionals from all major organizations. Some of them are..

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Frequently Asked Questions

Register Your Interest by clicking on this link: Register Now

Of Course! How else will you go through the topics you heard about then? We provide hard and soft copies of the entire study material to you right after the training session!

VERISM Foundation certification is valid for a lifetime. You don?t have to renew it again and again.

We provide practice tests for the VERISM Foundation course as well as Q&A sessions and interactive group discussions.

The amount we take is for the training and certification both. You won?t have to pay twice for one course at NovelVista.

If you are stuck or in another city or not being able to make it to our classroom for any reason, you can attend our virtual training sessions from home and appear for the VERISM Foundation Certification Exam afterward.

We keep arranging lucrative discounts for our previous participants. Drop a query regarding this and one of our executives will inform you regarding this right away!

You can Enroll by sending us enquiry from above Enroll Now Button.

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Why Choose NovelVista?

As an Accredited Training Partner, We have gained recognition over the years in professional training certification in the IT industry such as ISO, PRINCE2, DevOps, PMP, Six Sigma, ITIL, and many other leading courses.

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About Us

Our VeriSM Foundation classrooms are the hubs of VeriSM knowledge that can be used to bring a drastic change to any organization’s Service delivery flow. The way organizations are in a heavy lookout for VeriSM Foundation Certified Professionals, similarly, we too are in a lookout for professionals who can be VeriSM ready after our VeriSM Foundation training sessions and build a bridge between both the Service delivery and business objectives.

Our VeriSM Foundation course has certain perks that will make your money worth and bring you a good amount of return on investment as you step into the Service Management field with the knowledge you have gained.