For services to give genuine incentive to the business, they should be designed with the business destinations at the top of the priority list. Design includes the entire IT association, for it is the association that conveys and backs the services. ITIL Service Design (SD) is the phase in the lifecycle that turns a service procedure into an arrangement for conveying the business destinations.
ITIL SD gives direction to the design and improvement of services and service management rehearses. It covers design standards, techniques for changing over vital targets into arrangement of services and service resources. The extent of ITIL Service Design isn't constrained to new services, it incorporates the progressions and upgrades important to increment or keep up an incentive to clients over the lifecycle of services, the continuity of services, accomplishment of service levels, furthermore, conformance to benchmarks and directions. It guides associations on the most proficient method to create design abilities for service management.
Different subjects in ITIL SD incorporates - design coordination, service list management, service level management, accessibility management, capacity management, IT service continuity management, data security management and provider management.
Note: Appearing for the certification exams is mandatory and exam will happen on training day.
ITIL® Intermediate Service Design training & certification is mostly done by ITSM or ITIL professionals who’ve a core understanding of ITIL and working experience from IT industry under ITIL framework.
The Service Design qualification would suit candidates in the following IT professions or areas:
Module 1: Introduction to Service Design
Module 2: Service Design Principle
Module 3: Service Design Processes
Module 4: Service Design Technology Related Activities
Module 5: Organizing for Service Design
Module 6: Technology Considerations
Module 7: Implementation and Improvement of Service Design
Module 8: Challenges, Critical Success Factors and Risks
ITIL Foundation Certificate in IT Service Management, from ITIL IT Service Management Essentials (V2) plus the ITIL V2-V3 Foundations Bridging Course or the ITIL V3 or 2011 edition Foundations course.
The Foundation level is the entry-level qualification which has numerous benefits for the organization as well as professionals.
Some of the major benefits are:
In this course, you’ll be immersed in the overall concepts, processes, policies, and methods associated with the Service Design phase of the service lifecycle. You’ll also cover management and control of the activities and techniques within the service design stage, not the detail of each of the supporting processes. Through lecture, exercises, and scenario-based questions, you will learn the core disciplines of the ITIL best practices.
The main process focus areas of this course include:
Trainers for this batch are highly experienced professional with 12+ years of industry experience. They’re working in top MNCs as ITIL consultants and delivering training as freelance consultants with NovelVista.
They’ve delivered training for more 5000 professionals till date.
Their core expertise includes:
This ITIL Intermediate SD Certification focuses on experiential learning. The material of this course is divided into 60-90 minutes of interactive sessions.
Not only this, if you are participating, expect yourself to get indulged with interesting group activities. By this, you will get a chance to put the theory into action.
This training will be nothing like any ordinary training you imagine. We follow a vast range of creative methodology which will allow you to wrack your grey matter and boost your energy up to participate.
The key features of our training program would be:
The Foundation Level is the entry-level qualification which has numerous benefits for the organization as well as professionals. Some of the major benefits are:
In this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the service design phase of the service lifecycle. You will cover management and control of the activities and techniques within the service design stage, not the detail of each of the supporting processes. Through lecture, exercises, and scenario-based questions, you will learn the core disciplines of the ITIL best practices
The main process focus areas of this course include:
Trainer for this batch is highly experienced professional with 12+ years of industry experience. He is working in one of the top MNC as an ITIL consultant and delivering training as a freelance consultanct with NovelVista.
He is delivering training for more than 6 years and trained more than 5000 professionals. His core expertise includes:
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Our ITIL courses are delivered by the best trainers of the IT training and certification industry. When it comes to ITIL Service Design training, we focus mostly on providing you a deep understanding of five ITIL Lifecycles stages through experimental learning. Since the ITIL framework is mainly designed to help businesses in managing risks, strengthening customer relations, establishing cost-effective practices, and building stable IT environments for growth, scale, and change, working with the ITIL framework needs practical knowledge more than theory-based ones. Hence, our expert trainers have created a fantastic ITIL training delivery method that provides you with blended learning enriched with theory and practical knowledge. Our ITIL Service Design training sessions teach you about the key concepts of the Introduction to service design, Service design principles, Service design processes, Common service design activities, Organizing for service design functions, Technology considerations, Implementation of service operation
Challenges, critical success factors, and risks. Our expert trainers deliver the ITIL Service Design training content in the form of storytelling that includes a vibrant presentation about real-life scenarios, case studies, group discussions, and team activities. After the completion of our 3 days training session, we provide you with hard copies and soft copies of accredited study materials and post-training reading suggestions. We also curate free practice test sessions for you so that you don’t face any hindrance towards passing the ITIL Service Design certification examination. We conduct weekend classroom and virtual ITIL Service Design training sessions and keep amazing discount offers from time to time.
ITIL Service Design Training in Pune is specially designed by trainers who have more than 18 years of industry experience and are specialized in ITIL Consulting & Implementation, GAP Analysis, ISO Audits, Process/Service Improvement Using Lean Six Sigma, Process Definition, Implementation & Compliance, Process Hygiene (ISO 20000) and Quality Assurance & Program Governance. They have been accredited as certified ITIL V2 Master, ITIL V3 Expert, AXELOS Accredited Trainer, PRINCE2 Practitioner, PMP Certified, and Lean Six Sigma Black Belt. They have shaped at least 5000 professionals as ITIL Service Design certification-ready. Once you have completed your training sessions, you will have to sit for your ITIL Service Design Examination which is a closed book examination and you’ll have to answer 8 scenario-based in 2 hours. If you score 65% there, you will pass the examination. . After the completion of the ITIL Service Design certification exam, you will be able to:
I have done my ITIL v3 course from Novelvista and I found the trainer has excellent knowledge of ITIL. He has given good examples of IT filed and we were very much connected with the examples and the process of ITIL. I would like to thanks Novelvista for helping us in understanding the ITIL process and keep up the good work.
Hi All, this is one of the best institute for ITIL learning and certification. I will suggest everyone to go here if looking for ITIL knowledge.
Of Course! How else will you go through the topics you heard about then? We provide hard and soft copies of the entire study material to you right after the training session!
ITIL Intermediate Service Design certification is valid for a lifetime. You don’t have to renew it again and again.
We provide practice tests for the ITIL Intermediate Service Design course as well as Q&A sessions and interactive group discussions.
The amount we take is for the training and certification both. You won’t have to pay twice for one course at NovelVista.
We keep arranging lucrative discounts for our previous participants. Drop a query regarding this and one of our executives will inform you regarding this right away!
If you are stuck or in another city or not being able to make it to our classroom for any reason, you can attend our virtual training sessions from home and appear for ITIL Intermediate Service Design Certification Exam afterward.