ITIL Service Transition gives direction to the advancement and change of abilities for bringing new and changed services into upheld conditions. It depicts how to proceed ahead with transition of an organization starting with one state then onto the next while controlling related dangers and supporting organizational information for choice help. It guarantees that the value(s) recognized in the service procedure, and encoded in service configuration, are successfully transitioned with the goal that they can be acknowledged in service activity.
ITIL Service Transition depicts best practice in transition planning and support, change management, service resource and setup management, discharge and arrangement management, service approval and testing, change assessment and learning management. It gives direction on dealing with the multifaceted nature identified with changes to services and service management forms, averting undesired results while considering development.
Note: Appearing for the certification exams is mandatory and exam will happen on training day.
This ITIL Intermediate ST Certification focuses on experiential learning. The material of this course is divided into 60-90 minutes of interactive sessions.
Not only this, if you are participating, expect yourself to get indulged with interesting group activities. By this, you will get a chance to put the theory into action.
This training will be nothing like any ordinary training you imagine. We follow a vast range of creative methodology which will allow you to wrack your grey matter and boost your energy up to participate.
The key features of our training program would be:
The main process focus areas of this course include:
As with any of the Intermediate modules, it is recommended that candidates have exposure to basic concepts in IT and at least two years of professional experience working in IT Service Management.
The Service Transition qualification would suit candidates in the following IT professions or areas:
Standard cost for ITIL® Service Transition training & certification course is INR 29,500 per participant.
We keep coming with exciting discounts for our participants. Check the current discounted price by calling us. You can also drop an email enquiry and one of our executive will get back to you ASAP.
You must be an ITIL® Foundation certified to appear for ITIL Intermediate Service Transition certification.
A lot depends on your professional background, experience, the speed at which you understand ITIL and the interest you’ve in IT processes.
If you are entry-level or have a couple of years of IT experience, you can expect to be hired as a process coordinator. A process coordinator ensures that the administrative activities in a process are carried out as designed. Incident coordinator, change coordinator and configuration analyst are some of the coordinator roles available in ITIL-based IT Service Management.
At a mid-management level, with a minimum of five years of experience, you may be asked to manage processes end to end. You’ll have coordinators reporting to you, and you would be accountable for ensuring those activities in service management is compliant to the processes. Problem manager, release manager and service desk manager are some of the managerial roles.
* Your personal details are for internal use only and will remain confidential.