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The Planning, Protection and Optimization module is one of the ITIL Service Capability modules, and will be of interest to candidates wishing to gain a deep level of understanding of ITIL processes and roles, how they are implemented and how they interact.

Note: Appearing for the certification exams is mandatory and exam will happen on training day.

When is Next Batch

We have batches in every weekend in Mumbai, Delhi, Pune, Banglore location.Please enroll from this link: Enroll Now

Key Benefits

The Foundation Level is the entry level qualification which has numerous benefits for organization as well as professionals. Some of the major benefits are:

Increase Visibility
Learn Global Best Practices
Add value to your cv
Stay updated with the market

What I Will Learn

ITIL PPO certification will provide you complete understanding of service design process and make sure you will enable to use new services, tools, technology architecture, serviced management systems, and metrics are designed to deliver user needs and also complete enterprise needs. After achieving ITIL PPO certification you will be able to:

The main process focus areas of this course include:

Service Design principles, purpose, and objectives
Planning, Protection, and Optimization while providing services
How to use PPO to achieve operational excellence
Availability and Capacity management as a capability to realize successful design
IT service continuity management as a capability to support overall
Planning, Protection and Optimization roles and responsibilities
Challenges, critical success factors, risk factors associated with PPO, and more

Is It Right For Me

As with any of the Intermediate modules, there is no mandatory requirement but two to four years professional experience working in IT Service Management is highly desirable.

The Planning, Protection and Optimization qualification would suit candidates in the following IT professions or areas:

Capacity Manager
Availability Manager
Change Manager
Security Administrator
Applications Support
IT Operations Manager
Network Control and Operation
Network Support
Business Continuity Manager
Security Manager
Service Portfolio Manager
Supplier Relationship Manager

How Much It Cost

Standard cost for ITIL SOA Training & Certification course is Rs 29,500 per participant.

We keep on giving exciting discounts to our participants. Check the current discounted price by calling us. You can also drop an enquiry and one of our executive will get back to you asap.

Pre Requisites

You must be ITIL Foundation Certified to appear for ITIL Intermediate Continual Service Improvement Certification.

Job Prospects

A lot depends on your professional background, experience, the speed at which you understand ITIL and the interest you have in IT processes.

If you are entry-level or have a couple of years of IT experience, you can expect to be hired as a process coordinator. A process coordinator ensures that the administrative activities in a process are carried out as designed. Incident coordinator, change coordinator and configuration analyst are some of the coordinator roles available in ITIL-based IT service management.

At a mid-management level, with a minimum of five years of experience, you may be asked to manage processes end to end. You will have coordinators reporting to you, and you would be accountable for ensuring that activities in service management are compliant to the processes. Problem manager, release manager and service desk manager are some of the managerial roles.