SIAM Professional Training & Certification

         

About SIAMTM Professional

SIAM (Service Integration and Management) is an adjustment for ITIL that spotlights on dealing with the conveyance of services given by different suppliers.  It is a service capacity and set of practices in a model and approach that expands on, expounds, and supplements all the aspects of the ITIL practices.

Viable SIAM joins the advantages of multi-sourcing services with single sources which limit the dangers of multi-sourced methodologies and veiling the supply chain unpredictability from the customers. SIAM aids the circumstances where execution won't be characterized totally by a solitary expert, supporting the advancement of supply chains into supply systems.

The essential focal point of SIAM is giving the vital steady administration, affirmation, and management of these multiple suppliers and services, regardless of whether these suppliers are outer, interior or a blend. It incorporates approaches for supplier co-appointment, co-ordination, co-operation, and interoperability. This makes a situation where all gatherings know their part, obligations, setting and are enabled to convey – and are then, additionally considered responsible for the results. 

What will I Learn?

  • An introduction to Service Integration and Management (SIAM)
  • How to align multiple service providers with an organization's goal of delivering optimal service
  • How SIAM relates to other management practices
  • SIAM roles and responsibilities
  • SIAM practices
  • Which processes support SIAM
  • Real Time Case Studies

 

Is it Right For Me?

SIAM Professional certification is right for the people who are working in an organization that needs service integration, multiple supplier integration, vendor integration and employed as:

  • Service Managers and Practitioners
  • Service Provider Portfolio Managers
  • Process /Project/Program/Supplier/Change Managers
  • Service Level / Business Relationship Managers
  • Service / Process Architects
  • Business Change / Organizational Changer Practitioners
  • SIAM consultants

Pre-requisites and Cost:

There is no mandatory pre-requisite to register for this certification course. Ideally 2 years of IT industry experience is recommended.

Standard cost for SIAM Professional training & certification course is Rupees 42,000 per participant.

You can drop your query via. an email or you can call us for current discounted rates.

Job Prospects

A lot depends on your professional background, experience, the speed at which you understand Information Technology and Service Management and the interest you have in ITSM.

If you are entry-level or have a couple of years of IT experience, you can expect to be hired in Service Integrator Role or Service Manager. SIAM Consultant ensures that if the services are outsourced to multiple suppliers then how to integrate multiple suppliers to maintain continuous service delivery also they are responsible to design end to end service processes as architecture

 SIAM Consultant is one of the important personals in the organization, they work with upper management level and after a certain experience, they enter in an upper management position.

 

Benefits of SIAM Professional training & certification:

  • Provide better service to end-users
  • Increases cost-efficiency
  • Enhanced accountability
  • Enable more flexibility
  • The ability to introduce competitiveness between service providers
  • For development and ownership of intellectual property
  • Provide greater access to expertise across a wider range of suppliers
  • Opportunity to work with upper management level
  • Increases your monetary returns
  • Add more value to your resume
  • Showcase your expertise in Service management
  • Better understanding of service integration

 

SIAM Professional Certification Exam Format:

  • Exam Format - Objective Type, Multiple Choice
  • Exam Duration - 90 minutes
  • of Questions - 40 (multiple-choice questions)
  • Passing Criteria - 65%
  • Certificate - Within 5 business days
  • Result - Immediately after the exam
  • Closed book 

 

Faculty:

SIAM Professional training will be delivered by accredited trainers. The instructors for this course are highly experienced professionals with 12+ years of industry experience and already have trained more than 5000 professionals.

Their core expertise includes:

  • ITIL/SIAM Consulting & Implementation
  • GAP Analysis, ISO Audits
  • Process/Service Improvement Using Lean Six Sigma
  • Process Definition, Implementation & Compliance
  • Process Hygiene (ISO 20000)
  • Quality Assurance & Program Governance


FAQ's

Register Your Interest by clicking on this link: Register Now

* Your personal details are for internal use only and will remain confidential.

 
 
 
 
 
 
 

* Your personal details are for internal use only and will remain confidential.

 
 
 
 
 
 
 
 
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