ITIL SS is a detailed overview of the purpose, principles and processes of service strategies and will give you the capability to organize and implement this as part of overall service management and also provide guidance on technology-related activities and considerations. The goal of ITIL Service Strategy training and certification module is to transmit, test, and endorse the best-practices of ITSM to improve the service quality.
Service Strategy is at the focal point of service life cycle. By understanding authoritative objectives and client needs creation of value starts here. Each authoritative resource including individuals, procedures and items should bolster the strategy.
Service strategy is tied in with guaranteeing the associations are in a situation to deal with the expenses and dangers related with their service portfolios, and are set up not only for operational adequacy but rather for unmistakable execution.
Organizations are practicing ITIL which can utilize ITIL Service Strategy to direct a key audit of their ITIL-based service management capacities and to enhance the arrangement between those abilities and their business systems. ITIL Service Strategy will urge peruses to stop and consider why something is to be done before considering how.
Note: Appearing for the certification exams is mandatory and exam will happen on training day.
In this course, you will be introduced to the overall concepts associated with the service strategy phase of the service lifecycle, including introduction of the key principles of service strategy, and service strategy processes. Also introduction of importance of governance and related frameworks, and learn how to examine implementation considerations and approaches, including organizational design, the role of technology, and service automation.
ITIL Service Strategy gives you direction on the most proficient method to see service management as a hierarchical capacity as well as a vital resource. It portrays the standards supporting the act of service management those are helpful for creating service management strategies, rules and procedures over the ITIL service lifecycle.
Business relationship management, demand management, budgetary management, hierarchical improvement and key dangers are among the other significant points you will learn in ITIL Service Strategy to set objectives and desires of execution towards serving clients.
As with any of the Intermediate modules, it is recommended that candidates have exposure to basic concepts in IT and at least two years professional experience working in IT Service Management (ITSM).
The Service Strategy (SS) qualification would suit candidates in the following IT professions or areas:
The standard price of ITIL Intermediate Level Service Strategy (SS) training & certification is INR 29,500 only.
But you need not worry about pricing, we always keep giving discounts to customers. You can check current discounted pricing by calling us right now.
You must be ITIL® SS Certified to appear for ITIL® Intermediate Service Strategy Certification.
This ITIL Intermediate SS Certification focuses on experiential learning. The material of this course is divided into 60-90 minutes of interactive sessions.
Not only this, if you are participating, expect yourself to get indulged with interesting group activities. By this, you will get a chance to put the theory into action.
This training will be nothing like any ordinary training you imagine. We follow a vast range of creative methodology which will allow you to wrack your grey matter and boost your energy up to participate.
The key features of our training program would be:
ITIL SS can enhance the IT service organization in several ways:
ITIL Intermediate Service Strategy training will be delivered by our Accredited trainers using Accredited training material.
Trainers for this batch are highly experienced professionals with 12+ combined years of industry experience. They’re working in top MNCs as ITIL consultants and delivering training as freelance consultants with NovelVista.
They’ve delivered training for more than 5000 professionals.
* Your personal details are for internal use only and will remain confidential.