ISO 20000 Foundation Certificate Training

         

ISO/IEC 20000 is an international standard that allows organizations to demonstrate excellence and prove best practice in IT service management.

The standard allows IT service provider organizations to achieve conformance to a service management system which requires them to continually improve their delivery of IT services. ISO/IEC 20000 was first released in 2005 and is now at the second edition. It aligns to the IT infrastructure library (ITIL®) best practice framework.

The adoption of ISO 20000 has grown rapidly in the international arena for both internal and external IT service providers and it has become a competitive differentiator for delivery of IT services.

iso-20000

When is Next Batch

 

Key Benefits

The ISO/IEC 20000 Certificate is also a pre-requisite for individuals wishing to achieve the MSP Practitioner Qualification. Some of the major benefits are:

  • Increase Visibility
  • Learn Global Best Practices
  • Add value to your cv
  • Stay updated with the market
 

What I Will Learn

 

ISO/IEC 20000 is aimed at project managers and aspiring project managers. It is also relevant to other key staff involved in the design, development and delivery of projects, including: Project Board members (e.g. Senior Responsible Owners), Team Managers (e.g. Product Delivery Managers), Project Assurance (e.g. Business Change Analysts), Project Support (e.g. Project and Programme Office personnel) and operational line managers/staff.

The purpose of the Practitioner qualification is to confirm whether the candidate has achieved sufficient understanding of how to apply and tailor MSP in a scenario situation. A successful foundation candidate should, with suitable direction, be able to start applying the method to a real project but may not be sufficiently skilled to do this appropriately for all situations. Their individual project management expertise, complexity of the project and the support provided for the use of MSP in their work environment will all be factors that impact what the Practitioner can achieve.

By passing the Practitioner exam, candidates should be able to apply and understand how to tailor MSP effectively to a project within an organization environment supporting MSP.

Specifically you should:

  • Understand the relationships between the roles, management products, principles, themes, techniques and processes
  • Be able to apply the principles, themes and processes to a project
  • Be able to create and assess management products
 

Is It Right For Me

 

ISO/IEC 20000 is aimed at project managers and aspiring project managers. It is also relevant to other key staff involved in the design, development and delivery of projects, including: Project Board members (e.g. Senior Responsible Owners), Team Managers (e.g. Product Delivery Managers), Project Assurance (e.g. Business Change Analysts), Project Support (e.g. Project and Programme Office personnel) and operational line managers/staff

 

How Much It Cost

 

Standard cost for ISO/IEC 20000 Training & Certification course is Rs 35,000 per participant.

We keep on giving exciting discounts to our participants. Check the current discounted price by calling us. You can also drop an enquiry and one of our executive will get back to you asap.

 

Exam Format

 

  • Objective testing
  • 8 questions - 10 question items per question, each worth one mark
  • 44 marks or more required to pass (out of 80 available) - 55%
  • Two-and-a-half hours (150 minutes) duration, no additional reading time
  • Open book exam (official PRINCE2 manual only).
 

Job Prospects

 

A lot depends on your professional background, experience, the speed at which you understand ITIL and the interest you have in IT processes.


SUBMIT ENQUIRY

 
 
 
 
 
 
 
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  • PRINCE2® is a registered trade mark of AXELOS Limited, used under permission of AXELOS. All rights reserved.
  • ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS & PEOPLECERT. All rights reserved.
  • MSP® is a registered trade mark of AXELOS Limited, used under permission of AXELOS. All rights reserved.
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