Managing Across the Lifecycle Training & Certification

         

The ITIL Managing Across the Lifecycle (MALC) qualification is a capstone qualification which is the final required module that a candidate must take prior to achieving ITIL Expert Level

The ITIL Expert level of qualification is aimed at those individuals who are interested in demonstrating a superior level of knowledge of the ITIL Scheme in its entirety.Achieving this level of ITIL qualification will benefit a candidate in both their personal and professional development, by aiding career advancement and progression within the IT Service Management field. Candidates who achieve ITIL Expert level will also satisfy the prerequisite entry criteria for the ITIL Master Level; the highest level qualification within the ITIL scheme.

The main outcome of the ITIL MALC or Expert certification is to gain an understanding of five lifecycle stages. At this level, understudies will completely comprehend the stages, yet the course bases strongly on solitary circumstances, which stimulate essential thinking. Individuals will discover the chance to get some answers concerning a theoretical condition and after that make a game plan of movement in perspective on ITIL show.

ITIL MALC Training and Certification will gain an understanding of how to apply ITIL structure explicitly to the condition. Meanwhile, the course invigorates regard for industry standards and consistency, increasingly suitable authoritative capacities and how to execute new considerations perfectly without profoundly changing occupation limits or step by step routine for delegates.

 

When is Next Batch

 

 

What I Will Learn

This is the ITIL course that leads to the ITIL Expert in IT Service Management certification. In this course, you'll be immersed in the contents of the ITIL publications. You'll focus on business, management, and supervisory objectives, purposes, processes, functions, and activities, and you will examine the interfaces and interactions between the processes covered in the Service Lifecycle. This course is designed using a case study-based approach to learning the core disciplines of the ITIL best practices, and it positions you to successfully complete the associated exam.

ITIL Expert qualification would Benefit candidates in the following IT professions or areas:

  • Key concepts of the service lifecycle
  • Communication and stakeholder management
  • Integrating service management processes across the service lifecycle
  • Managing services across the service lifecycle
  • Governance and organization
  • Measurement
  • Implementing and improving service management capability
 

Is It Right For Me

Upon successful completion of the education and examination components related to this qualification, candidates can expect to gain competencies in the following:

Target Audience:

  • IT managers
  • Chief information officers
  • Senior IT managers
  • IT operations practitioners
  • IT professionals
  • Supervisors
  • IT development practitioners
  • IT professionals
 

Cost of ITIL Expert certification

Standard cost for ITIL MALC/Expert Training & Certification course is Rs 29,800 per participant.

We keep on giving exciting discounts to our participants. Check the current discounted price by calling us. You can also drop an enquiry and one of our executive will get back to you asap.

 

Pre Requisites

ITIL MALC/Expert certificate Minimum of 22 credits from ITIL qualification or complementary certs: 17 credits from any selection of Foundation and Intermediate modules or complementary qualifications 5 credits from the Managing Across the Lifecycle module

 

Job Prospects

A lot depends on your professional background, experience, the speed at which you understand ITIL and the interest you have in IT processes.

If you are entry-level or have a couple of years of IT experience, you can expect to be hired as a process coordinator. A process coordinator ensures that the administrative activities in a process are carried out as designed. Incident coordinator, change coordinator and configuration analyst are some of the coordinator roles available in ITIL-based IT service management.

At a mid-management level, with a minimum of five years of experience, you may be asked to manage processes end to end. You will have coordinators reporting to you, and you would be accountable for ensuring that activities in service management are compliant to the processes. Problem manager, release manager and service desk manager are some of the managerial roles.

Key Benefits

  • Improved perception of IT within business
  • Improves business capability
  • Builds trust within the organization
  • Improves efficiency
  • Reduced IT security exposures
  • Brings good change management
  • Better resource utilization
  • Financial control
  • Minimizes disruption in IT services
  • Support cloud models

Online Certification Exam will be conducted after the training program. See Exam Details below:

  • Exam Format - 8 questions based on scenarios
  • Answer Options - 5 Marker, 3 Marker, 1 Marker, 0 Marker (Distracter)
  • Open Book - No
  • Exam Duration - 2 Hours
  • No. of Questions - 8
  • Passing Criteria - 26 out of 40 (65%)
  • Result - Immediately after the exam
  • Certificate - After 2 business days

You should be able to clear the exam easily with good score because:

  • You will get excellent training from the expert trainers
  • Lot of sample questions will be discussed on each topic throughout the training session
  • Exam preparation session will be there before the actual exam
  • You can expect many questions from the ones which will be discussed during training
 

Faculty

ITIL Service Improvement training will be delivered by an Accredited Trainer using Accredited Training Material.

Trainer for this batch is a highly experienced professional with 12+ years of industry experience. He is working in one of the top MNC as an ITIL consultant and delivering training as a freelance consultant with NovelVista.

He is delivering training for more than 6 years and trained more than 5000 professionals. His core expertise includes:

  • ITIL Consulting & Implementation
  • GAP Analysis, ISO Audits
  • Process/Service Improvement Using Lean Six Sigma
  • Process Definition, Implementation & Compliance
  • Process Hygiene (ISO 20000)
  • Quality Assurance & Program Governance

Professional Achievements:

  • Certified ITIL v2 Master
  • ITIL v3 Expert
  • Axelos Accredited Trainer
  • PRINCE2 Practitioner
  • PMP Certified
  • Lean Six Sigma Black Belt


FAQ's

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