The ITIL Managing Across the Lifecycle (MALC) qualification is a capstone qualification which is the final frontier that a candidate must achieve prior to accomplishing ITIL expert level.
ITIL Expert level of qualification is aimed at those professionals who’re interested in demonstrating a superior level of knowledge of the ITIL scheme in its entirety. Achieving this level of ITIL qualification will benefit a candidate in both their personal and professional development, by aiding career advancement and progression within the IT Service Management (ITSM) field. Candidates who achieve ITIL Expert level will also complete the pre-requisite entry criteria for the ITIL Master level; the highest level qualification within the ITIL scheme.
The main outcome of the ITIL MALC or Expert certification is to gain an understanding of five lifecycle stages. At this level, understudies will completely comprehend the stages, yet the course sticks strongly on solitary circumstances, which stimulate essential thinking. Individuals will discover the chance to get some answers concerning a theoretical condition and after that make a game plan of movement in perspective on ITIL show.
ITIL MALC training and certification will gain an understanding of how to apply ITIL structure explicitly to the condition. Meanwhile, the course enhances few industry standards and consistency, increasingly suitable authoritative capacities and the execution part for new considerations perfectly without profoundly changing occupation limits or step-by-step routine for delegates.
Note: Appearing for the certification exams is mandatory and exam will happen on training day.
This is the ITIL course that leads to the ITIL Expert in IT Service Management certification. You'll be immersed in the contents of the ITIL publications. You'll focus on business, management, and supervisory objectives, purposes, processes, functions, and activities, and you will examine the interfaces and interactions between the processes covered in the Service Lifecycle. This course is designed using case studies approach to learn the core disciplines of ITIL best practices, and it positions you to successfully complete the associated exam.
ITIL Expert qualification would benefit candidates in the following IT professions or areas:
Learning unit MALC 01: Key concepts of the service lifecycle
Learning unit MALC 02: Communication and stakeholder management
business relationship management in communication
Learning unit MALC 03: Integrating service management processes across the service lifecycle
Learning unit MALC 04: Managing services across the service lifecycle
service lifecycle stages, and ensuring appropriate priority is given to them
required service lifecycle stages
conflicts and competing issues across the service lifecycle.
Learning unit MALC 05: Governance and organization
Learning unit MALC 06: Measurement
Learning unit MALC 07: Implementing and improving service management capability
practice and the services themselves
Upon successful completion of the education and examination components related to this qualification, candidates of below profile can expect to gain different competencies:
Standard cost for ITIL MALC/Expert training & certification course is INR 32,000 per participant.
We keep coming with exciting discounts for our participants. Check the current discounted price by calling us. You can also drop an email enquiry and one of our executives will get back to you ASAP.
ITIL® MALC/Expert certificate requires a minimum of 22 credits from ITIL qualification or complementary certs: 17 credits from any selection of Foundation and Intermediate modules or complementary qualifications 5 credits from the MALC module.
A lot depends on your professional background, experience, the speed at which you understand ITIL and the interest you have in IT processes.
If you are entry-level or have a couple of years of IT experience, you can expect to be hired as a process coordinator. A process coordinator ensures that the administrative activities in a process are carried out as defined. Incident coordinator, change coordinator and configuration analyst are some of the coordinator roles available in ITIL-based IT service management.
At a mid-management level, with a minimum of five years of experience, you may be asked to manage processes end-to-end. You’ll have coordinators reporting to you, and you would be accountable for ensuring that activities in service management are compliant to the processes. Problem manager, release manager and service desk manager are some of the managerial roles.
This Managing Across the Lifecycle (MALC) focuses on experiential learning. The material of this course is divided into 60-90 minutes of interactive sessions.
Not only this, if you are participating, expect yourself to get indulged with interesting group activities. By this, you will get a chance to put the theory into action.
This training will be nothing like any ordinary training you imagine. We follow a vast range of creative methodology which will allow you to wrack your grey matter and boost your energy up to participate.
The key features of our training program would be:
Trainers for this batch are highly experienced professi0onals with 12+ combined years of industry experience. They’re working in top MNCs as ITIL consultants and delivering training as freelance consultants with NovelVista.
They’ve delivered training for more than 5000 professionals till date.
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The AWS training was really excellent. The good quality trainer with industry experience made a difference. Great presentation style with scenario based teaching and good examples made the learning more effective. All our doubts were clarified during the session. The training arrangement is good
I did my AWS certification training during my lockdown via e-learning and Mr. Ashok was my tutor. I am really impressed by the way he taught the course and it was more of real-time than the usual ppts. Thank you Novel Vista.
I have attended a 3 day class room training for AWS from Novelvista. They have extremely professional and very friendly trainer with superior experience and the arrangements for training, co-ordination and facilities provided were also of high standards. I appreciate the effort and support by Novelvista
Of Course! How else will you go through the topics you heard about then? We provide hard and soft copies of the entire study material to you right after the training session!
ITIL Intermediate MALC certification is valid for a lifetime. You don’t have to renew it again and again.
We provide practice tests for the ITIL Intermediate MALC course as well as Q&A sessions and interactive group discussions.
The amount we take is for the training and certification both. You won’t have to pay twice for one course at NovelVista.
We keep arranging lucrative discounts for our previous participants. Drop a query regarding this and one of our executives will inform you regarding this right away!
If you are stuck or in another city or not being able to make it to our classroom for any reason, you can attend our virtual training sessions from home and appear for ITIL Intermediate MALC Certification Exam afterward.