The application of digital technology for significant business enablement, where time to market, time to customer, time to change, and speed, in general, is crucial. High velocity is not restricted to fast development and is required from innovation through development and operations to the actual realization of value.
High velocity does not come at the expense of the utility or warranty of the solution, so high velocity equates with high performance in general. However, there may be situations where risks are consciously taken in order to gain or retain a competitive advantage. Often, however, risks are unconsciously taken due to lack of understanding, and dilution of warnings before the information has reached decision-making levels. Risks may also be taken when decision-makers are influenced by one-sided targets.
In overview, we can say that velocity also has a directional component. In the context of high velocity IT, this is interpreted as doing the right thing – in other words, not only fulfilling requirements but making the right decisions about investment and sustainability.
1.Core Concepts of High-Velocity IT
1.1 Learn the concepts and basics of following terms:
1.2. When the transformation to high velocity IT is desirable and feasible
1.3 Learn following five objectives associated with digital products – to achieve:
2. Understand the digital product lifecycle in terms of the ITIL ‘operating model’
2.1 Understand how high velocity IT relates to:
3. Understand the importance of the ITIL Guiding Principles and other fundamental concepts for delivering high-velocity IT
3.1 Understand the following concepts:
3.2 Know how to use the following principles, models and concepts:
to contribute to:
4. Know how to contribute to achieving value with digital products
4.1 Know how the service provider ensures valuable investments are achieved.
4.2 Know how to use the following practices to contribute to achieving valuable investments:
4.3 Know how the service provider ensures fast deployment is achieved.
4.4 Know how to use the following practices to contribute to achieving fast deployment
4.5 Know how the service provider ensures resilient operations are achieved.
4.6 Know how to use the following practices to contribute to achieving resilient operations
4.7 Know how the service provider ensures co-created value is achieved.
4.8 Know how to use the following practices to contribute to achieving co-created value with the service consumer
4.9 Know how the service provider ensures assured conformance is achieved.
4.10 Know how to use the following practices to contribute to achieving assured conformance :
Exam type: Closed Book
Exam Duration: 90 minutes
Questions: 40 (Multiple Choice Questions)
Passing criteria: 70% a raw score of 28 marks or above
The learner/professionals must have passed the ITIL 4 Foundation examination. In addition, the candidate must have attended an accredited training course for this module (the recommended duration for this training is 18 hours including the examination).