Create Deliver and Support covers the integration of a number of proven areas of what we might know as ‘IT’ areas of work – from design, to build and test, launch, run and support of products and services. These areas are all central elements in the development and operations of technology systems and services that may be familiar. However, often these areas have not been built, run and integrated as seamlessly as needed to fully deliver optimum value.
The core proposition of ITIL 4 is that this work is all part of a single value chain, with a variety of different types of work passing through it (value streams). From a business or customer’s perspective, the entire work is a single entity and there should not be any divisions or ‘silos’ involved in delivering it.
Note: Appearing for the certification exams is mandatory and exam will happen on training day.
After the completion of the course, the participants would be able to:
Deliverables of this program include:
If open batch schedule doesn't suit you, other training options offered by NovelVista are as follows:
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Mr Vikas Sharma is Accredited by Peoplecert & Axelos to deliver ITIL® 4 Specialist Create Deliver and Support training.
He is globally recognized ITSM professional with 16+ years experience.
1.1 Understand the concepts and challenges relating to the following across the service value system:
1.2 Understand how to use a ‘shift left’ approach
1.3 Know how to plan and manage resources in the service value system
1.4 Understand the use and value of information and technology across the service value system
2.1 Understand the use and value of information and technology across the service value system
2.2 Know how the following ITIL practices contribute to a value stream for a new service
2.3 Know how to use a value stream to provide user support
2.4 Know how the following ITIL practices contribute to a value stream for user support
3.1 Know how to co-ordinate, prioritize and structure work and activities to create deliver and support services, including
3.2 Understand the use and value of the following across the service value system
This ITIL®4 SPECIALIST CREATE DELIVER & SUPPORT Certification focuses on experiential learning. The material of this course is divided into 60-90 minutes of interactive sessions.
Not only this, if you are participating, expect yourself to get indulged with interesting group activities. By this, you will get a chance to put the theory into action.
This training will be nothing like any ordinary training you imagine. We follow a vast range of creative methodology which will allow you to wrack your grey matter and boost your energy up to participate.
The key features of our training program would be:
The learner/professionals must have passed the ITIL® 4 Foundation examination. In addition, the candidate must have attended an accredited training course for this module (the recommended duration for this training is 18 hours including the examination).
Classroom training led by highly professional instructors, with 12+ years of industry experience and trained more than 5000 professionals with the help of high quality, tech-enabled learning laboratories is exactly what you need to fasten your pace in the corporate ladder. ITIL Foundation training will be delivered using accredited training material.
NovelVista has trained and certified professionals from all major organizations. Some of them are..
Completed the ITIL 4 Specialist: Create, Deliver, and Support certification! The course is tailored for the U.S. market, emphasizing efficient service delivery and support strategies. It?s transformed my approach to IT service management. Highly recommend!
Just earned my ITIL 4 Specialist: Create, Deliver, and Support certification! The training provided valuable insights into optimizing service creation and delivery processes, essential for thriving in the U.S. tech sector. A game-changer for IT professionals.
Proud holder of the ITIL 4 Specialist: Create, Deliver, and Support cert! The program offered practical solutions for streamlining service management, crucial in the fast-paced U.S. business environment. It's improved my ability to deliver quality IT services. Essential for IT leaders.
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Of Course! How else will you go through the topics you heard about then? We provide hard and soft copies of the entire study material to you right after the training session!
ITIL Specialist Create Deliver and Support certification is valid for a lifetime. You don?t have to renew it again and again.
We provide practice tests for the ITIL Specialist Create Deliver and Support course as well as Q&A sessions and interactive group discussions.
The amount we take is for the training and certification both. You won?t have to pay twice for one course at NovelVista.
If you are stuck or in another city or not being able to make it to our classroom for any reason, you can attend our virtual training sessions from home and appear for ITIL Specialist Create Deliver and Support Certification Exam afterward.
We keep arranging lucrative discounts for our previous participants. Drop a query regarding this and one of our executives will inform you regarding this right away!
You can Enroll by sending us enquiry from above Enroll Now Button.
* Your personal details are for internal use only and will remain confidential.
As an Accredited Training Partner, We have gained recognition over the years in professional training certification in the IT industry such as ISO, PRINCE2, DevOps, PMP, Six Sigma, ITIL, and many other leading courses.
We always conduct training on accredited courseware so our participants will learn the industry required skill.
We have the best industry trainers/instructors with having more than 20 years of experience in the respective fields
We believe in practical learning because it will help learners to clear the interview and use your knowledge in the organization.
As we conduct multiple mock tests, exam-oriented training our learners always are able to clear the certification exam in 1st attempt.
For any queries please share your contact details and the team will reach out to you soon.
When it comes to ITIL® 4 Specialist Create Deliver and Support training, we focus mostly on explaining the entire ITIL Framework to you through experiential learning. Since the ITIL framework is mainly designed to help businesses in managing risks, strengthening customer relations, establishing cost-effective practices and building stable IT environments for growth, scale and change, working with ITIL framework needs practical knowledge more than theory based ones. Hence, our expert trainers have created an amazing ITIL® 4 Specialist Create Deliver and Support training delivery method that provides you with a blended learning enriched with theory and practical knowledge.