FAQs - Frequently Asked Questions | NovelVista Learning Solutions

 

 

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Please see the frequent questions below. If you don't find your answer, please feel free to call us.

FAQ


Yes. NovelVista Learning Solutions is an Accredited Training Organization (ATO). Please check this on ITIL official website here: ATO Listing

Yes. We’ll either reschedule your training in the next batch, if you want, or we will refund entire amount paid for the course.
Yes. The exams are conducted online thus, the results are out immediately.
No. You’ll receive the soft copy of your certificate within 5 business days from the date of exam via. an email. The hard copy of your certificate will arrive to your given address within 6-8 weeks.
We accept Cash, NEFT/RTGS, leading Cards & Cheque.
There are three levels of ITIL, these are: 1. ITIL4 Foundation 2. ITIL4 Intermediate/Specialist 3. ITIL4 Expert
frequently asked questions

 

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