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Cross-Industry ISO Auditing: Challenges and Insights

Vinay Agrawal

Vinay Agrawal

Last updated 16/04/2024

Cross-Industry ISO Auditing: Challenges and Insights

Are you prepared for an ISO audit? Don’t rely on luck when so much is at stake. Learning from the challenges or mistakes of others is the best method to prepare. Auditors always try to understand the management system and collect evidence of compliance with standards. Today, we will go through the challenges and insights of ISO lead auditing.

Let’s delve into the purpose of an ISO Audit. 

It is a form that measures businesses in opposition to quality standards. Basically, auditors uncover the areas of improvement. Through ISO lead auditor certification you will explore more regarding the practices.

ISO Lead Auditing is the third-party measurement of the business's processes, steps, and operations in opposition to Industry Standards. The ISO Auditors are the experts who specialize in conducting ISO audits, and they are trained to evaluate and assess the business's compliance with the ISO standards.

Internal audits are known for proactive measures to analyze weaknesses, compliance gaps, and areas of enhancement before the external ISO auditor attains them. They serve to gauge the efficiency of the Quality Management System within the business. With the help of ISO training and certification in the UK, you will explore the in-depth practices of these.

The outcome of the internal audits is the input into the management review procedures along with the details offered from the internal audits, which are used by management to make decisions on resource allocations and procedure enhancements.

What are the challenges or mistakes that occur in ISO audits? 

ISO Training Audit adds value only if it is conducted in an appropriate way in business, like through improving and saving unnecessary costs. Although if it is done correctly, then it will bring a lot of benefits, if it’s done haphazardly, then it can cause significant damage to the business.

At the time when the Auditor comes in they are not always trying to get reasons to pinpoint the business but the objcteuve external auditor focuses on understanding the QMS work. It helps to provide the ISO 9001:2015 standard. So, basically the auditor will focus on the different opportunities for improvement which contributes to reducing the complexities.

Following are the communal challenges that occur in ISO Audit:

  • Poor Planning: It's essential to conduct the audit using the planned approach to get the intended results. Successful internal audit processes require the coordinated efforts of managers and other administrations on the board.

Different audits require adequate attention, so if your group is working correctly, then it will be easy for auditors to reduce the critical aspects. Also, proper planning is needed to implement a robust roadmap that is easy to understand and follow, including addressing non-conformities. Also, when you have realistic action planning contributions in management, it provides everyone on board and makes sure the selected approach is well-coordinated.

  • Poor Document Control: Businesses should have the appropriate process for controlling document management. To pass the audit, businesses must fulfil the ISO requirements for generating, labelling, accessing and maintaining the documents within the quality management systems.

Businesses that follow the quality-driven approach need to have in-detailed documents that contain soft copies of files that are successfully organised in a way that makes sense to them.

  • Concentrating only on Ticking Boxes:

When it comes to ISO auditing, businesses face communal challenges, and avoiding corners by using ticking boxes in an attempt to get over the audit process is one of them. It is an old method that can be ineffective and effective.

Reducing the corners mostly looks like fast result generation, and businesses might find themselves attaining long-term outcomes which could be more sustainable. Here, the factor that needs to be identified is that auditing must change within the industry because it's essential to implement maintainable and responsive management systems that find efficiencies throughout the operations and processes.

  • Weak Communication: Having the proper communication system in place can maintain the effectiveness and success of the ISO auditing You also risk ending up with unclear, biased reports that underplay essential points.

As an outcome, it undermines the general purpose of reporting, which might lead to an inaccurate representation of existing procedures, making continual enhancements challenging.

  • Weak Employee Training:Training needs are included in the Competence Training and Awareness Clauses of ISO 9001. It contains the activities throughout the employee lifecycle to make sure the workforce has the potential.

Industries can fall short when ISO auditors request records of employee training. For this, sectors or businesses need to prepare for employee training and other activities. The records of training completion are critical, but they aren’t the only component of competency and awareness you need to document consistently.

  • Missing management resources: Industries will surely struggle to gain the ISO Auditing Certification or recertification if administration or management does not take ISO seriously. Management is the main factor in driving the continual enhancement on board; the Quality Management Software is part of the business instead of a side project.

ISO Auditing expanded and clarified the need for management responsibility.  Unprepared or missing management causes issues for QMS in different ways, such as insufficient resources or employees who consistently operate outside the system.

  • Going with the wrong E-QMS:ISO Auditing contains ten clauses, which are minimum standards for the quality management system. Gaining enterprise quality management software is not strictly needed under the ISO or FDA’s best practices.

The software can significantly clear compliance with the ISO needs for document control, which is linked with the quality procedure and employee training. The keyword here is CAN. The wrong enterprise quality management software can actually make these components more complex.

In other cases, corporations become overly excited and choose the most advanced eQMS that fits within their budget. Hopefully, they discover that their new software needs to be simplified to operate or that it needs a full-time administrator and a ton of custom code. To avoid these challenges you must need to have ISO Certification.

Essential Insights within the ISO Audit

Conducting audits across various industries indeed brings different challenges and insights because of their diverse complexities and requirements. Following are some communal insights gained from industry experiences:

  • Industry-based needs and expectations:Every industrial sector has its own ISO standard and needs; it might understood and adhered to in the ISO lead auditing process in the automotive industry; the ISO/TS16949 for the food sector is ISO 22000.
  • Wide range of business structures:Businesses in diverse industries have a diverse range of working structures, and it can affect the implementation and maintenance of quality management systems.
  • Various risk profiles:Businesses might face different types of risks that impact the way they manage and reduce the risks. Like, the healthcare sector follows strict requirements for quality safety and risk management.
  • Various regulatory needs:Every industry contains its own set of regulatory demands, and these sets are considered at the time of the audit procedure. For understanding, take the healthcare industry as an example. They have strict regulatory needs for the safety of products, but on the other hand, the aerospace industry has strict needs for protection along with reliability.
  • Various levels of commitments and awareness:Businesses might have a wide range of awareness practices and obligations regarding the essential ISO lead auditor standards along with the benefits.

These are the different insights of ISO Auditor Industries gains.

To know more about Getting ISO Lead Auditor Certified: It's Not as Scary as You Think


The continuous practice of Quality Management Systems is the indispensable cornerstone. We have elaborated on different challenges that occur while conducting ISO auditing in industries or businesses.

The proactive nature of internal audits ensures that industries QMS is not static but the dynamic and well-aligned with the ever-changing landscape of quality management. The above blog also focused on the insights generated while auditing.  ISO lead auditor includes the wide range of information that showcases its effectiveness and practices and how they are beneficial for industries.

We at NovelVista provide you with the best certifications, and our ISO auditing cost is as per the market standards. So, without thinking any further, let's enroll for ISO certification.

Topic Related Post

ISO Auditing in Public Sector: Unique Challenges and Best Practices
ISO 27701 vs ISO 27001: What's the Difference?
Cross-Industry ISO Auditing: Challenges and Insights

About Author

Vinay has more than 14 yrs of experience in IT Industry and has worked as Tech Head with expertise in the areas like Enterprise IT Transformation, Blockchain, Machine Learning, Artificial Intelligence, ITSM, SIAM and many more.



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