Last updated 23/06/2020
Congrats on breezing through the ITIL 4 Foundation test and advancing toward the ITIL 4 Managing Professional (MP) courses and tests! (Note: If you haven't breezed through the ITIL 4 Foundation test yet, you should do that first as it's essential to taking any of the MP tests.) The MP tests have an organization that is somewhat not the same as the ITIL 4 Foundation test and can be dubious to oversee from the outset. This article will give a diagram on how the tests will look, just as some helpful examination tips to guarantee you're effective.
The uplifting news is, in the event that you've taken any of the ITIL v3 Intermediate tests in earlier years, these tests are a lot simpler to expert! The inquiries are commonly short and direct (close to 2-4 sentences altogether – you'll discover a few models underneath), and there are 40 questions on the whole (dissimilar to ITIL v3 Intermediate tests where there were 8 broad, situation based inquiries). You will have an hour and a half to finish the test (though in ITIL 4 Foundation, you just get an hour), which gives you somewhat more than two minutes for each test question. In that capacity, you'll have a lot of time to revisit the test and twofold check your answers.
Additionally, dissimilar to the ITIL v3 tests, there is one, and just one, right answer. No more angle scoring where various answers give you various measures of focuses – yahoo! It is possible that you get the question right or you don't, so there's that. So as to breeze through the test, you should get 28 of the 40 inquiries right, or score a 70%. This implies you can get up to 12 inquiries off-base and still pass. It might appear to be quite simple to do; in any case, much the same as in the 2-day ITIL 4 Foundation course, there is a LOT of material pressed into three days.
One more thing: There are numerous new and changed ITIL rehearses in ITIL 4. You'll need to give unique consideration to these updates (for instance, in the ITIL 4 Specialist: Create, Deliver, and Support (CDS) course, you'll spread two distinct practices, Release Management and Deployment Management, which used to be a solitary procedure in ITIL v3). You'll have to know subtleties around any new ITIL rehearses just as the contrasts between rehearses that have been developed or changed.
3 different types of test questions are there: standard, list (where there are two correct items in a list of choices), and negative questions (which use words like “INCORRECT,” “EXCEPT,” etc.). We have picked up some examples from the CDS course of what each question type could look like:
Which competency profile is required by an individual who has been asked to assign and prioritize tasks, keep records, and initiate basic improvements to adopt the new ways of working required to support the organization’s goals?
These types of questions test you on your understanding of concepts within a particular MP course and are pretty straightforward. The Quick Reference Guide in your Beyond20 coursebook is a great place to spend your study time.
Which two statements are possible sources of demand for a value stream to restore a live service?
A. 1 and 2
B. 2 and 3
C. 3 and 4
D. 1 and 4
These questions can be confusing when you first read them. However, there is one, and only one, correct answer.
Which statement about applying a “shift-left” approach is INCORRECT?
These sorts of questions can likewise be befuddling, as our minds will in general search for the right answer. It very well may be useful to search for the appropriate responses that ARE valid and intellectually preclude those decisions. The staying bogus answer is the one to pick. Make certain to twofold check your answers on these kinds of inquiries to ensure you've picked the appropriate response that isn't right.
What does the entirety of this mean for your test-taking technique? Here are some test tips that we give understudies as a major aspect of our ITIL 4 MP courses that will help you on your excursion:
There are a few questions (practically 40% of them, indeed) that get some information about course ideas (definitions, reason, and so on.) and are simpler to answer accurately. Start with these questions first. Leave the situations (the other 60%) that require some extra focus to the furthest limit of the test. Every one of the 40 questions merits a similar measure of focuses, so skirt any questions that appear to be troublesome. You will have a lot of future time back to them later. You additionally need to abstain from whatever will "meddle with your magic" on the test. On the other hand, in case you're progressively wired to experience each address altogether, give a valiant effort in perusing each question. On the off chance that you come to one that is troublesome, endeavor it, yet don't worry over it. Imprint any questions that are hard and returned to them later.
On the more drawn out questions dispersed all through the test, make certain to peruse the genuine inquiry (the sentence with the question mark toward the end) FIRST. This will help ensure you are concentrating on the inquiry being posed and not getting diverted by disconnected subtleties.
Make certain to peruse every one of the four answers gave. Now and again, we get moving so quickly and select the primary answer that sounds right, missing an answer later on in the decisions that may really be better. Slow down and read each of the four answers.
In the event that you can have scratch paper before you, toward the beginning of the test or whenever during the test, work out any mental helpers you talked about in class just as any training related ideas or key expressions (the psyche maps we attract class are likewise a decent contender for writing down). It will help free your psyche from holding the ideas in your mind and fill in as a decent reference as you experience the test.
The training tests we talk about in class can be like the questions you see on the genuine article. Try not to make the presumption that it's a similar question and race to pick what you recollect the response to be on a training test. WORDS MATTER on this test, and on the off chance that a single word is unique, it can change the whole significance of the inquiry. Take as much time as is needed (take the whole an hour and a half on the off chance that you need it) and deliberately read through each question and every one of the four answers.
Take a mental note of spots on the test where you may see answer decisions that are genuine articulations, yet don't really apply to the comparing question. This data may help you with an alternate question. Periodically, there are "Easter eggs" or "blessings" included all through the test on the off chance that you focus on them.
You ought to have bunches of time toward the finish of the test to experience and twofold check the entirety of your answers. I enthusiastically suggest doing this. Be that as it may, on the off chance that you change an answer, ensure you have a purpose behind doing as such. Frequently, I see understudies re-think themselves and begin to change loads of answers. In case you're changing over 10% of them, that may be an admonition sign that you're changing answers too regularly. Trust your gut. Maintain a strategic distance from the enticement!
Obviously, none of these methods subs for nature with the source material, so be certain you invest adequate investigation energy with your coursebook and beneficial materials. Accomplishment on the ITIL 4 MP tests will require a more profound comprehension of ideas and the use of the different devices, strategies, or approaches relying upon the circumstance. Join that with the test-taking tips above, and you'll relax!
But in case you are still feeling hesitant, join our ITIL 4 Managing Professional Training course, and you’ll come out with flying colors in no time!
NovelVista Learning Solutions is a professionally managed training organization with specialization in certification courses. The core management team consists of highly qualified professionals with vast industry experience. NovelVista is an Accredited Training Organization (ATO) to conduct all levels of ITIL Courses. We also conduct training on DevOps, AWS Solution Architect associate, Prince2, MSP, CSM, Cloud Computing, Apache Hadoop, Six Sigma, ISO 20000/27000 & Agile Methodologies.
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