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DMAIC: Effective 5 Data-Driven Problem Solving Process Explained

Arul Nair

Arul Nair

Last updated 26/05/2023

DMAIC: Effective 5 Data-Driven Problem Solving Process Explained

DMAIC (Deh-May-Ick) is one of the most significant instruments in the consistent improvement tool kit. It is mostly connected with the Six Sigma theory, but it is likewise utilized by the people who practice Lean or don't buy into a theory by any means. The reason that DMAIC is so famous is that it is a critical thinking structure that takes from discovering root causes to long-term. It is a repeatable cycle that employees can figure out how to apply to any number process of problems.

DMAIC represents Define, Measure, Analyze, Improve, and Control. Motorola attributed to carrying it to prominence, even though it was an advancement of the improvement approach utilized by Toyota. 

An abuser dive shows why it works so well.

5 Phase DMAIC Process

Let's see in brief

1. Define

Strangely enough, "Define" was not part of the first cycle sent by Motorola in the 1980s. It was later included when IBM received the Six Sigma procedure. IBM needed to underline the need to extend and gracefully assets for each improvement venture and that is actually what occurs during the "Characterize" step when DMAIC is conveyed today. 

In this initial step of the cycle, project goals and expectations are characterized by both inward and outside clients. Teams search for high-sway improvement undertakings and layout the meaning of achievement. Incredible consideration is taken to understand the clients (inside or outer) and their needs. What enhances the client, and what are their desires.

2. Measure 

One thing that is valid for any improvement method is that you need a pattern were upon to improve. Without understanding the aftereffects of the process set up today, you can never know whether you've achieved improvement. That is the place the "Measure" step comes in. During this stage, the current process is recorded. Current types of estimation are approved, and a benchmark execution esteem is gotten. In a perfect world, the estimation information is halfway put away with the goal that it is promptly open to the group taking a shot at the undertaking and some other partners. Care ought to be taken that the estimations get at the core of the issue, as opposed to being the least demanding things to gauge. 

Tools normally include data assortment plan, sigma calculating, and benchmarking. 

3. Analyze 

The reason for this progression is to identify, verify, and select the root cause for elimination. On the off chance that examination uncovers too many underlying drivers, the "Characterize" step might not have been explicit enough. Usually, 3-4 root causes are chosen and an arrangement is created to gather information to demonstrate the general commitment of root cause to extend measurements. The cycle may be rehashed on numerous occasions until the at-fault underlying roots are distinguished. 

Tools commonly include the 5 whys, fishbone diagrams, and regression analysis. 

4. Improve 

When the underlying drivers are clear, the group can zero in on distinguishing the enhancements that will prompt better handle execution. Some of the time the correct arrangement will be quickly clear, yet here and there a lot of conceptualizing and development is required. At this stage, the group decides the arrangement for development, examines dangers and moderation strategies, and plans to quantify results dependent on the predefined KPIs. 

Typical tools incorporate conceptualizing and improving board innovation. 

5. Control 

When enhancements are set up and demonstrated to have positive outcomes, the article becomes ensuring that the new, more powerful state is kept up after some time. The progressions that were caused must be held consistently to guarantee similar outcomes. This for the most part includes making new standard work documentation, creating a preparation plan, and setting up normal estimation and survey measures. Shockingly, this is an as often as possible ignored aspect of the improvement cycle, which is the reason numerous associations see momentary additions from progress extends yet despise enduring outcomes. Improvement of the board programming with warnings and cautions can help guarantee that additions are kept up after some time. 

Ordinary tools incorporate standard work, measure control charts, and project management software. 

The DMAIC cycle can be speedy and simple for basic issues with a clear main root cause, or it can include various improvement apparatuses and cross-useful coordinated effort for more troublesome difficulties. In either case, it requires regulation and attention, two significant components of continuous improvement. Organizations that get excellent at DMAIC put themselves in the situation to react rapidly to issues and accomplish benefits that last.


DMAIC (Define, Measure, Analyze, Improve, Control) provides a structured and systematic approach to problem-solving, enabling organizations to achieve continuous improvement and deliver high-quality results.

The article discussed the key components of DMAIC and how they contribute to effective problem-solving. By defining the problem, measuring relevant metrics, analyzing root causes, implementing improvements, and establishing controls, DMAIC empowers teams to tackle complex challenges with data-driven insights and evidence-based decision-making.

The DMAIC methodology not only helps identify and address issues but also fosters a culture of problem-solving and continuous learning within an organization. By embracing DMAIC, businesses can enhance their problem-solving capabilities, optimize processes, reduce defects, and drive overall performance improvement. With its emphasis on rigorous problem analysis and evidence-based solutions, DMAIC is a valuable tool for organizations striving for excellence and sustainable success in today's competitive landscape.

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About Author

With an experience of 12 years of quality management under his belt, he has been the keynote speaker at a vast number of webinars. He has been delivering knowledge to corporates through his work for a long time. He holds cutting-edge expertise in Six Sigma Consulting & Implementation, Process/Service Improvement Using Lean Six Sigma, Process Definition, Implementation & Compliance, Process Hygiene (ISO 20000), Quality Assurance and Program Governance. When it comes to content development, he brings a unique blend of creativity, linguistic acumen, and quality management knowledge to his readers in the technology space.



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