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Key Features

  • Industry Expert Trainers
  • Accredited Trainer
  • Online learning session with live instructor-led training
  • Exam fee included

Accredited By

Itil4 Foundation

ITIL4 Specialist Monitor, Support and Fulfil Certification Program in Switzerland Overview

The ITIL4 Specialist Monitor, Support and Fulfil Certification in Switzerland is a combined practice module for Information Technology that aims to develop cross-practice solid collaboration and effective service value streams. This credential will equip you with methods, practices and approaches to ITIL4.

With our certification, you will be able to demonstrate your understanding and application of the concepts covered in the 5 ITIL Management Practices at both strategic and operational levels of the increasing value from these Practices.

ITIL4 Specialist Monitor & Support in Switzerland allows you to explore the main concepts, principles, values and challenges of ITIL4’s practices. You will be able to apply the metrics and practice success factors to enhance performance.

Accredited training will help you to enhance your skills and knowledge. The certification will encourage you to stay updated on the industry’s practices and evolving ITSM trends.

Learning Outcome

After the completion of the ITIL4 Specialist monitor & Support, the participants would be able to:

  • Service Desk and Incident Management
  • Monitoring and Event Management
  • Request Fulfillment
  • Service Level Management
  • Measurement and Reporting

Program Deliverables

Deliverables of this program include:

  • Study material
  • Mock Exams.
  • 16+ hours of live training
  • Exam registration assistance
  • Case studies soft copy
  • Official courseware from Axelos

Training Calendar

Lifetime Access
  • 8-10 Hours of self-paced videos, assessments, recall quizzes, more
  • Course fee inclusive of exam fee
  • For more details, reach us at
Select No. of Learners
CHF 851
(Cost includes Training & Certification)
CHF 1053
5, 6, 7, 8 August
1:30 PM to 5:30 PM (CET) Weekday batch
Vikas Sharma
Exam Included
Select No. of Learners
CHF 851
(Cost includes Training & Certification)
CHF 1053
16, 17, 18, 19 Sept
1:30 PM to 5:30 PM (CET) Weekday batch
Vikas Sharma
Exam Included
Select No. of Learners
CHF 851
(Cost includes Training & Certification)
CHF 1053

Other Training Options

If open batch schedule doesn't suit you, other training options offered by NovelVista are as follows:

Buy Get

Buy 1 Get 4 Free offer

NovelVista Buy 1 Get 4 Combo Offer:

Register for ITIL4 Specialist Monitor Support and Fulfil Certification Course in Switzerland and get 4 e-Learning Course 100% free. Pick any 4 of 8 Course, Choice is yours Don't miss this offer get enrolled, get Certified - #HappyLearning

*T&C apply.


Test Your Knowledge

It will take only 2 minutes Test your skill and get up to an Extra 15% Discount on this course, Lucky participants will get Free Training.


Meet The Trainer

Mr Vikas Sharma is Accredited by Peoplecert & Axelos to deliver ITIL4 Specialist Monitor, Support and Fulfil Certification .

He is globally recognized ITSM professional with 16+ years experience.

Vikas Sharma

Vikas Sharma

Course Curriculum

Course Details

  • If you are any of the following, then you are on the right track to pursue this certification:

    • Interest in ITIL4
    • Professional working experience

    No, pre-requisite, but having educational knowledge in ITIL will be beneficial.

    If you are registering for ITIL4 Specialist monitor, support and fulfil Certification, you may expect to be involved in fun activities that will help you put the theories into practice. We employ innovative approaches to wrack your grey matter and raise engagement enthusiasm

    The key features of our training program would be:

    • Storytelling-based training sessions
    • Concept demonstration using professional examples
    • Self-analysis and group conversations
    • Case studies as the application of the ideas given
    • Individual and group exercises, as well as live presentations
    • Reading recommendations for after training
    • Optimized Request Fulfillment: The certification course includes the fulfillment processes by ensuring that experts can handle service requests effectively. This optimization contributes to the smoother user experiance and enhanced service delivery.
    • Information Technology Continuity Management: You will understand the principles of IT service continuity management that supports businesses to ensure the contunity of critical IT service at the time of disruptions.
    • Strong Incident Handling Practices:This certification helps you to learn effective techniques for incident handling and resolution. It will lead to quicker response times, decreased downtime and enhanced overall incident management.
    • Strategic ITSM Implementation: You will be equipped with the strategic implementation of IT service management practices within the business. This can lead to more effective and streamlined ITSM processes.

    Who should go for ITIL V4 Foundation certification?

    • Exam Format - Objective Type, Multiple Choice
    • Exam Duration - 1 Hour
    • No. of Questions - 40 (multiple-choice questions)
    • Passing marks: 26 out of 40 (65%)
    • Certificate - Within 5 business days
    • Result - Immediately after the exam
    • Closed book
Register Now

ITIL4 Specialist Monitor, Support and Fulfil Certification Exam Format

Itil4 Certificate
  • Exam Format - Multiple choice examination questions
  • Exam Duration - 60 minutes duration
  • No. of Questions - 40 questions
  • Passing Criteria - 26 marks required to pass (out of 40 available) - 65%
  • Certificate - Within 5 business days
  • Result - Immediately after the exam

Would you still like more info about ITIL4 Specialist Monitor Support and Fulfil Certification?

Book a 10-15-minute Session with our Learning Advisor

Learning Path

Learning Path

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What Our Participant Say

Frequently Asked Questions

ITIL4 is the latest version of the Information Technology Infrastructure Library which is the framework for IT Service Management. It represents the fundamental re-orgnization of the ITIL framework with strong concentration on the concepts of value, cost and risk. It aims to provide a more agile, customizable and flexible approach to ITSM.

Register your interest by clicking on this link: Register Now

Through our ITIL4 Specialist Monitor Certification will bring you different benefits such as career advancements, Improved It service management, effective incident management, optimized request fulfillment, proactive problem fulfillment, etc.

ITIL4 Specialist Support & Fulfil Certification is valid for lifetime and you dont have to renew it again and again.

The amount we take is for both the training and certification. You won?t have to pay twice for one course at NovelVista.

Yes, ITIL certifications, including the Specialist Monitor & Support Certification, are globally recognized and respected in the field of IT service management.

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Why Choose NovelVista?

As an Accredited Training Partner, We have gained recognition over the years in professional training certification in the IT industry such as ISO, PRINCE2, DevOps, PMP, Six Sigma, ITIL, and many other leading courses.

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About Us

When it comes to ITIL4 Specialist Support & Fulfil Certification in Switzerland we constantly focus on showcasing and demomnstarting the framework to you via our experiential learning. Since the ITIL4 Specialist Certification in Switzerland is designed to contribute in business to manage risks, strengthening consumer relations and developing cost-effective working practices. Hence, our expert trainers provide training with amazing ITIL4 training delivery that equips latest practices and real time applications.

We at NovelVista provide a different range of certifications that helps you with trending knowledge and patterns by which you enhance your skills. Make sure to visit for more details regarding blogs and certificates.