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Key Features

  • Industry Expert Trainers
  • Accredited Trainer
  • Online learning session with live instructor-led training
  • Exam fee included

Accredited By

Accredited Axelos

ITIL® 4 Strategic Leader Digital And IT Strategy (DITS) Course in Netherlands Overview

ITIL®4 Strategic Leader Digital And IT Strategy (DITS) Training in Netherlands is a highly specialized training with the focus of aligning the digital business strategy with IT strategy.

ITIL® 4 Strategic Leader course is basically a combination of two modules that are part of ITIL4. This course will enlighten you about the fact that ITIL4 is not only beneficial for IT Operations but can be useful for digitally-enabled services as well. The pace of advancement in the digital world has never been so quick and associations should be adaptable and adjust to the ever-changing condition in the event that they need to continue offering some benefit to their clients while staying serious in the commercial center. ITIL 4 Strategic Leader Digital & IT Strategy (DITS) training course in Netherlands focuses on the alignment of digital business strategy with IT strategy in order to help to do that.

Note: Appearing for the certification exams is mandatory and exam will happen on training day.

Learning Outcome

After the completion of the course, the participants would be able to:

  • How ITIL® 4 is related to business & service management.
  • ITIL® 4 roles and responsibilities.
  • ITIL® 4 Operational Best practices.
  • Which processes support ITIL® 4.
  • Real-Time Case Studies.
  • Program Deliverables

Program Deliverables

Deliverables of this program include:

  • Study material
  • Mock Exams.
  • 24+ hours of live training.
  • Exam registration assistance
  • Case studies soft copy
  • Official courseware from Axelos

Training Calendar

Lifetime Access
  • 8-10 Hours of self-paced videos, assessments, recall quizzes, more
  • Course fee inclusive of exam fee
  • For more details, reach us at
Select No. of Learners
EUR 985
(Cost includes Training & Certification)
EUR 1150

Other Training Options

If open batch schedule doesn't suit you, other training options offered by NovelVista are as follows:

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Buy 1 Get 1 Free offer

NovelVista Buy 1 Get 1 Combo Offer:

Register for ITIL® 4 Strategic Leader Digital And IT Strategy (DITS) Training & Certification in Netherlands and Avail Buy 1 get 1 Course 100% (ITSM Foundation) free with Certification, Don't miss this offer get enrolled, get Certified - #HappyLearning

*T&C apply.


Test Your Knowledge

It will take only 2 minutes Test your skill and get up to an Extra 15% Discount on this course, Lucky participants will get Free Training.


Meet The Trainer

Mr Vikas Sharma is Accredited by Peoplecert & Axelos to deliver ITIL® 4 Specialist Create Deliver and Support training.

He is a globally recognized ITSM professional with 16+ years experience.

Vikas Sharma

Vikas Sharma

Course Curriculum

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  • 1.1 Relate the ITIL guiding principles to all aspects of Digital and IT Strategy:

    • a) Focus on value
    • b) Start where you are
    • c) Progress iteratively with feedback
    • d) Collaborate and promote visibility
    • e) Think and work holistically
    • f) Keep it simple and practical
    • g) Optimize and automate

    2.1. Understand the following concepts:

    • a) Digital Technology
    • b) Digital Business
    • c) Digital Organization
    • d) Digitization
    • e) Digital Transformation

    2.2 Understand the following concepts:

    • a) Business strategy and business models
    • b) Digital and IT Strategy
    • c) Products
    • d) Services

    2.3 Know how to explain the relationship between Digital and IT Strategy and the components of the ITIL SVS, strategy management practice 2.1 & 2.4 including all subsections)

    3.1 Explain environmental analysis in terms of:

    • a) External analysis: PESTLE
    • b) Internal analysis: The four dimensions of service management

    4.1 Know how to show how an organization’s viability is related to how agile, resilient, lean, continuous and co-creational it is

    4.2 Know how to analyse the VUCA factors and address them in a Digital and IT Strategy

    4.3 Explain and compare three levels of digital disruption:

    • a) Ecosystem
    • b) Industry/market
    • c) Organizational

    4.4 Show how an organization’s position in a particular market or industry is influenced by the following factors:

    • a) Achieving customer/market relevance
    • b) Achieving operational excellence
    • c) Internal and external focus
    • d) Balanced approach

    4.5 Use a digital positioning tool to determine the appropriate position for a digital organization

    5.1 Know how to apply the following approaches to achieve customer/market relevance:

    • a) Customer journeys
    • b) Omnichannel delivery and support
    • c) Context-sensitive delivery and support
    • d) Customer analytics
    • e) Customer feedback and 360° approaches

    5.2 Know how to achieve operational excellence in the four dimensions of service management

    5.3 Understand the financial aspects of Digital and IT Strategy in terms of the following:

    • a) Financial policie
    • b) Portfolio optimization
    • c) Funding projects, products and services
    • d) Balancing the cost of innovation and operation
    • e) Charging models

    5.4 Assess strategic approaches for digital organizations

    6.1 Explain the concept of risk management in the context of a digital organization

    6.2 In the context of Digital and IT Strategy, explain how to:

    • a) Identify risk
    • b) Assess risk

    6.3 Know how to explain the concept of risk posture and show how to determine an acceptable balance between opportunity and risk

    6.4 Explain the concept of innovation, including its key elements and techniques

    6.5 Know how to apply techniques to develop and maintain a culture of innovation

    7.1 Know how to use a digital readiness assessment to perform a gap analysis between an organization’s current and desired positions

    7.2 Explain how to define and communicate a vision and a strategy

    7.3 Know how to use business cases to advocate for a Digital and IT Strategy

    8.1 Know how to define operating models for digital organizations

    8.2 Explain the major skills required of leaders in a digital organization

    8.3 Apply the following approaches to strategy coordination and implementation:

    a) Large-scale transformation

    b) Incremental transformation

    c) Mergers and acquisitions

    d) Individual changes

    8.4 Explain approaches to POMs (parallel operating models)

    8.5 Explain how to assess success of a Digital and IT Strategy

    8.6 Explain the typical activities of a digital transformation programme

    • Case study assessment

Course Details

  • ITIL® 4 Strategic Leader course’s curriculum is aimed towards sharing a deep understanding of:

    • Alignment of digital business strategy with IT strategy
    • Impact of technologies on the pace of evolution
    • Practical skills necessary to create a ‘learning and improving’ IT organization
    • Impact of Agile and Lean ways of working
    • Usage of practical and strategic methods for planning and delivering continual improvement
    • Building plans and driving improvement initiatives

    DITS is a highly niche module and the target audience for this module is:

    • IT and business directors
    • Heads of department
    • Aspiring C-Suite professionals
    • Other senior business leaders across the organization

    DITS will also benefit IT professionals who are looking for guidance that will help them:

    • Craft a digital vision
    • Develop a cross-organizational digital strategy
    • Strategically manage risk
    • Drive organizational change
    • Survive and thrive in a VUCA environment

    Candidates those have:

    • If you are ITIL® 4 Foundation certified then you can apply for this certification, After achiveing this certificate you will get ITIL® 4 Digital & IT Strategy certification only.
    • If you are ITIL®4 DPI (Direct Plan Improve) certified then you can apply for this certification, After achiveing this certificate you will get ITIL®4 Digital & IT Strategy certification plus you will get ITIL®4 Strategic Leader certification.
    • If you are ITIL®4 Managing Professional Certified then you can apply for this certification, After achiveing this certificate you will get ITIL®4 Digital & IT Strategy certification plus you will get ITIL®4 Strategic Leader certification.

    After the completion of the ITIL Strategic Leader: Digital and IT Strategy training program, you’ll have the following personal benefits:

    • Improved performance.
    • Increased efficiencies.
    • Become a ITIL 4 Leader certified professional.
    • Trained staff with an understanding of Service Management is a digital organization.

    ITIL 4 Digital IT & Strategy Exam Structure:

    • Questions Type: MCQ
    • Total Questions: 30
    • Total Marks: 30
    • Passing Marks: 21
    • Exam Duration: 60 Minutes

    This ITIL Strategic Leader: Digital and IT strategy training focus on experimental learning. The material of this course is divided into 60-90 minutes of interactive sessions.

    Not only this, if you are participating, expect yourself to get indulged with interesting group activities. By this, you will get a chance to put the theory into action.

    This training will be nothing like any ordinary training you imagine. We follow a vast range of creative methodology which will allow you to wrack your grey matter and boost your energy up to participate.

    Classroom training led by highly professional instructors, with 12+ years of industry experience and trained more than 5000 professionals with the help of high quality, tech-enabled learning laboratories is exactly what you need to fasten your pace in the corporate ladder. ITIL Foundation training will be delivered using accredited training material.

    Their core expertise includes:

    • ITIL Consulting & Implementation
    • GAP Analysis, ISO Audits
    • Process/Service Improvement Using Lean Six Sigma
    • Process Definition, Implementation & Compliance
    • Process Hygiene (ISO 20000)
    • Quality Assurance & Program Governance

    Instructors Achievements:

    • Certified ITIL V2 Master
    • ITIL V3 Expert
    • AXELOS Accredited Trainer
    • PRINCE2 Practitioner
    • PMP Certified
    • Lean Six Sigma Black Belt
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ITIL® 4 Strategic Leader Digital And IT Strategy (DITS) Course Exam Format

Exin Certificate
  • Exam Format - Multiple Choice
  • Exam Duration - 60 minutes
  • No. of Questions - 30 (multiple-choice questions)
  • Passing Criteria - 21
  • Certificate - Within 5 business days
  • Result - Immediately after the exam
  • Exam type: Closed Book

Would you still like more info about ITIL® 4 Strategic Leader Digital And IT Strategy (DITS)?

Book a 10-15-minute Session with our Learning Advisor

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Frequently Asked Questions

Of Course! How else will you go through the topics you heard about then? We provide hard and soft copies of the entire study material to you right after the training session!

ITIL Strategic Leader certification is valid for a lifetime. You don’t have to renew it again and again.

The amount we take is for the training and certification both. You won’t have to pay twice for one course at NovelVista.

We provide practice tests for the ITIL Strategic Leader course as well as exciting ITIL  quiz sessions and interactive group discussions.

If you are stuck or in another city or not being able to make it to our classroom for any reason, you can attend our virtual training sessions from home and appear for ITIL Strategic Leader Certification Exam afterward. 

There are a lot of open positions for ITIL Strategic Leader in various sectors just in India. So it goes without saying, once you are done with your ITIL Strategic Leader certification, you will come out with flying colors

We have ITIL Strategic Leader Sessions every weekend

We keep arranging lucrative discounts for our previous participants. Drop a query regarding this and one of our executives will inform you regarding this right away!

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Why Choose NovelVista?

As an Accredited Training Partner, We have gained recognition over the years in professional training certification in the IT industry such as ISO, PRINCE2, DevOps, PMP, Six Sigma, ITIL, and many other leading courses.

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About Us

We have designed our ITIL Strategic Leader training and certification course in Netherlands over the year with the inputs of our previous participants and brought a lot of changes. Since nobody likes boring classroom training, we make sure that no participants feel that way while attending our ITIL Strategic Leader training sessions.

We have trainers in our team who are working with some big names of the industry for over 16 years and trained over 7000 professionals who are at the top in their field at present. They introduced an advanced training methodology in our ITIL Strategic Leader classrooms that include a string of creative methods. Instead of giving some textbook speech, they interact with you in a way that makes you feel like listening to ITIL stories. The whole ITIL Strategic Leader session is based on the interaction between your trainer and you where you can clear up all your doubts.