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Key Features

  • Industry Expert Trainers
  • Accredited Trainer
  • Online learning session with live instructor-led training
  • Exam fee included

Accredited By

Accredited Exin

SIAMTM Certification Course Overview

SIAMTM (Service Integration and Management) is an adjustment for ITIL that spotlights on dealing with the conveyance of services given by different suppliers. It is a service capacity and set of practices in a model and approach that expands on, expounds, and supplements all the aspects of the ITIL practices.

The essential focal point of SIAMTM is giving the vital steady administration, affirmation, and management of these multiple suppliers and services, regardless of whether these suppliers are outer, interior or a blend. It incorporates approaches for supplier co-appointment, co-ordination, co-operation, and interoperability. This makes a situation where all gatherings know their part, obligations, setting and are enabled to convey – and are then, additionally considered responsible for the results.

Learning Outcome

After the completion of the course, the participants would be able to:

  • How to align multiple service providers with an organization's goal of delivering optimal service.
  • How SIAMTM relates to other management practices.
  • SIAMTM roles and responsibilities.
  • SIAMTM practices.
  • Which processes support SIAMTM.
  • Real-Time Case Studies.

Program Deliverables

Deliverables of this program include:

  • Scopism book
  • Pre-Recorded Sessions
  • 16+ hours of live training.
  • Exam registration assistance
  • Case studies soft copy
  • Official courseware from EXIN

Training Calendar

Lifetime Access
  • 8-10 Hours of self-paced videos, assessments, recall quizzes, more
  • Course fee inclusive of exam fee
  • For more details, reach us at
Select No. of Learners
EUR 544
(Cost includes Training & Certification)
EUR 752

Other Training Options

If open batch schedule doesn't suit you, other training options offered by NovelVista are as follows:

Buy Get

Buy 1 Get 1 Free offer

NovelVista Buy 1 Get 1 Combo Offer:

Register for SIAM Professional Course and get 1 e-Learning Course 100% free. Pick any 1 of 5 Course, Don't miss this offer get enrolled, get Certified - #HappyLearning

*T&C apply.


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It will take only 2 minutes Test your skill and get up to an Extra 15% Discount on this course, Lucky participants will get Free Training.


Course Curriculum

Download brochure
    • An introduction to Service Integration and Management (SIAMTM)
    • How to align multiple service providers with an organization's goal of delivering optimal service
    • How SIAMTM relates to other management practices
    • SIAMTM roles and responsibilities
    • SIAMTM practices
    • Which processes support SIAMTM
    • Real Time Case Studies
    • Elements of a SIAMTM Governance Framework
    • Analysis of the Current Situation
    • Key Elements of a SIAMTM Strategy
    • Design a Detailed SIAMTM Model
    • Plan a SIAMTM Implementation
    • Different Scenarios Supporting a SIAMTM Implementation
    • Ongoing Organizational Change Management
    • Operate, Assure and Improve a SIAMTM Ecosystem
    • Application of SIAMTM Practices

Course Details

  • SIAMTM Professional certification is right for the people who are working in an organization that needs service integration, multiple supplier integration, vendor integration and employed as:

    • Service Managers and Practitioners
    • Service Provider Portfolio Managers
    • Process /Project/Program/Supplier/Change Managers
    • Service Level / Business Relationship Managers
    • Service / Process Architects
    • Business Change / Organizational Changer Practitioners
    • SIAMTM consultants
    • There is no mandatory pre-requisite to register for this certification course. Ideally 2 years of IT industry experience is recommended.
    • Standard cost for SIAMTM Professional training & certification course is EUR 752 per participant.
    • You can drop your query via. an email or you can call us for current discounted rates.
    • A lot depends on your professional background, experience, the speed at which you understand Information Technology and Service Management and the interest you have in ITSM.
    • If you are entry-level or have a couple of years of IT experience, you can expect to be hired in Service Integrator Role or Service Manager. SIAMTM Consultant ensures that if the services are outsourced to multiple suppliers then how to integrate multiple suppliers to maintain continuous service delivery also they are responsible to design end to end service processes as architecture
    • SIAMTM Consultant is one of the important personals in the organization, they work with upper management level and after a certain experience, they enter in an upper management position.
    • Provide better service to end-users
    • Increases cost-efficiency
    • Enhanced accountability
    • Enable more flexibility
    • The ability to introduce competitiveness between service providers
    • For development and ownership of intellectual property
    • Provide greater access to expertise across a wider range of suppliers
    • Opportunity to work with upper management level
    • Increases your monetary returns
    • Add more value to your resume
    • Showcase your expertise in Service management
    • Better understanding of service integration

    This SIAMTM Professional Certification focuses on experiential learning. The material of this course is divided into 60-90 minutes of interactive sessions.

    Not only this, if you are participating, expect yourself to get indulged with interesting group activities. By this, you will get a chance to put the theory into action.

    This training will be nothing like any ordinary training you imagine. We follow a vast range of creative methodology which will allow you to wrack your grey matter and boost your energy up to participate.

    The key features of our training program would be:

    • Training sessions in a storytelling format
    • Exhibition of concepts with the help of professional examples
    • Self-analysis and group discussions
    • Case studies as the application of the concepts which were taught
    • Vibrant presentations along with individual and team activities
    • Post-training reading suggestions
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SIAMTM Professional Certification Exam Format

Exin Certificate
  • Exam Format - Objective Type, Multiple Choice
  • Exam Duration - 90 minutes
  • No. of Questions - 40 (multiple-choice questions)
  • Passing Criteria - 65%
  • Certificate - Within 5 business days
  • Result - Immediately after the exam
  • Closed book 

Would you still like more info about SIAM Professional Training & Certification?

Book a 10-15-minute Session with our Learning Advisor

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Frequently Asked Questions

Register Your Interest by clicking on this link: Register Now

Of Course! How else will you go through the topics you heard about then? We provide soft copies of the entire study material to you right after the training session!

SIAM Professional certification is valid for a lifetime. You don?t have to renew it again and again.

We provide practice tests for the SIAM Professional course as well as Q&A sessions and interactive group discussions.

The amount we take is for the training and certification both. You won?t have to pay twice for one course at NovelVista.

If you are stuck or in another city or not being able to make it to our classroom for any reason, you can attend our virtual training sessions from home and appear for SIAM Professional Certification Exam afterward.

We keep arranging lucrative discounts for our previous participants. Drop a query regarding this and one of our executives will inform you regarding this right away!

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Why Choose NovelVista?

As an Accredited Training Partner, We have gained recognition over the years in professional training certification in the IT industry such as ISO, PRINCE2, DevOps, PMP, Six Sigma, ITIL, and many other leading courses.

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About Us

Our SIAMTM Professional classrooms are the hubs of SIAMTM knowledge that can be used to bring a drastic change to any organization’s Service delivery flow. The way organizations are in a heavy lookout for Certified SIAMTM professionals, similarly, we too are in a lookout for professionals who can be SIAMTM ready after our SIAMTM Professional training sessions and build a bridge between both the Service delivery and vendors.

Our SIAMTM Professional course has certain perks that will make your money worth and bring you a good amount of return on investment as you step into the ITSM field with the knowledge you have gained.