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ITIL4 Specialist Acquiring & Managing Cloud Services

Trusted by 1000s of global organizations, NovelVista is the leading Accredited Training Organization (ATO) to conduct ITIL® 4 Specialist Acquiring & Managing Cloud Services Strategy Training & Certification Course.

  • Industry Expert Trainers
  • Online learning session
  • Accredited Trainer
  • Exam fee included
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9000+ Professionals Enrolled

ITIL4 Specialist Acquiring & Managing Cloud Services Course Overview

ITIL® 4 Specialist Acquiring & Managing Cloud Services course provides vendor-neutral, user-centric guidance on developing a practical understanding of how cloud procurement and technology can integrate with and support broader business strategy and functions It investigates the idea of the 'cloud administrations client venture' which adjusts key ITIL ideas, for example, core values and the help esteem chain to give a comprehensive view and comprehension of the whole acquisition lifecycle. This accreditation broadens the primary ITIL 4 structure and furnishes associations with the direction to address and outfit the difficulties and openings introduced by arising advancements and topics that sway their tasks. This module will permit people to find out with regards to ITIL ideas, foster comprehension of important ITIL 4 direction, and empower vocation improvement openings in Cloud Services.

Note: Appearing for the certification exams is mandatory and the exam will happen on training day.



Accredited By
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What You Will Get?

Study Material

Mock Exams

24+ hours of live training

Exam registration assistance

Case studies soft copy

Official courseware from PeopleCert

Learning Outcome

After the completion of the course, the participants would be able to:

How ITIL® 4 is related to business & cloud services.
ITIL® 4 roles and responsibilities.
ITIL® 4 Operational Best practices.
What promotes sustainability.
Real-Time Case Studies.

Training Calendar

Self-Paced Training
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Lifetime access

English

  • Self paced videos, assessments, recall quizzes, more
  • For more details, reach us at training@novelvista.com
$ 968$ 1269

Includes Training, Exam & Certification

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Course Curriculum

Understand the role of cloud services in an organization+

  • Describe the characteristics of the cloud
  • Describe the approaches to cloud adoption
  • One-off piecemeal
  • Evolutionary
  • Big bang
  • Describe the key cloud deployment models and cloud service models
  • Public
  • Private
  • Hybrid
  • Software-as-a-Service (SaaS)
  • Platform-as-a-Service (PaaS)
  • Infrastructure-as-a-Service (IaaS)

Know how to define an organization’s requirements for adopting, and readiness to adopt, cloud solutions+

  • Describe the structure and content of a business case for cloud
  • Know how to define organization’s requirements for
  • cloud solutions
  • Carry out an organizational readiness assessment for cloud adoption
  • Know how to communicate a cloud business case

Know how to identify the types of cloud services and understand their applicability to an organization's context+

  • Describe the types of cloud service providers
  • Cloud service aggregates
  • Cloud service model specialist
  • Describe the key elements of a cloud strategy for a service consumer
  • Describe how cloud solutions affect the organization’s services and agreements with customers
  • Identify the available services that are reevant to the organization’s context

Understand how cloud services are selected and procured in the 'offer' step of the customer journey+

  • Describe the costs of using cloud services
  • Describe the benefits and opportunities created by cloud services
  • Describe the key risks and disbenefits of using cloud services
  • Shifts in roles and responsibilities
  • Unauthorized procurement of cloud services
  • Security of cloud services
  • Describe security and compliance considerations of using cloud services
  • Describe the inputs and outputs of a return on investment (ROI) for cloud

Know how to onboard and offboard cloud services+

  • Describe the shared responsibility model
  • Explain how to measure quality of consumed cloudservices
  • Describe the tools, techniques, methods, and controls used to manage the use of cloud services
  • Apply appropriate tools, techniques, methods, and controls to manage the use of cloud services in context

Know how to evaluate and improve a cloud strategy+

  • Explain adjustments for a cloud strategy to respond to VUCA challenges
  • Apply the continual improvement model to an organization’s cloud strategy

Course Details

What will I learn?+

ITIL® 4 Specialist Acquiring & Managing Cloud Services course’s curriculum is aimed towards sharing a deep understanding of:
  • Alignment of digital business strategy with cloud services management
  • Impact of technologies on the pace of evolution
  • Practical skills necessary for cloud services management
  • Impact of Agile and Lean ways of working
  • Usage of practical and strategic methods for planning and delivering continual improvement
  • Building Sustainability and driving improvement initiatives

Who is it for?+

ITIL® 4 Specialist Acquiring & Managing Cloud Services is a highly niche module and the target audience for this module is:


  1. IT and business directors
  2. Heads of department
  3. Aspiring C-Suite professionals
  4. Other senior business leaders across the organization


ITIL® 4 Specialist Acquiring & Managing Cloud Services will also benefit IT professionals who are looking for guidance that will help them:


  1. Craft a digital vision
  2. Develop a cross-organizational digital strategy
  3. Strategically manage risk
  4. Drive organizational change
  5. Survive and thrive in a VUCA environment

Prerequisites+

Candidates those have:


The target audience for ITIL® 4 Specialist Acquiring & Managing Cloud Services and IT include:

  • C-level (and aspiring C-level)
  • Cloud architects and cloud consultants
  • Procurement and Capture Manager considering procuring cloud services
  • Individuals continuing their journey in service management
  • ITSM managers and aspiring ITSM managers
  • Managers of all levels involved in shaping direction and strategy or developing a continually improving team
  • Existing ITIL qualification holders wishing to develop their knowledge

Key Benefits:+

  • Improved sustainability.
  • Increased efficiency.
  • Become an ITIL 4 Leader certified professional.
  • Trained staff with an understanding of Service Management is a digital organization.

Training Delivery Style+

ITIL® 4 Specialist Acquiring & Managing Cloud Services training focuses on experiential learning. The material of this course is divided into 60-90 minutes of interactive sessions. Not only this, if you are participating, expect yourself to get indulged with interesting group activities. By this, you will get a chance to put the theory into action.


This training will be nothing like any ordinary training you imagine. We follow a vast range of creative methodology which will allow you to wrack your grey matter and boost your energy to participate.


Faculty+

Classroom training led by highly professional instructors, with 12+ years of industry experience and trained more than 5000 professionals with the help of high quality, tech-enabled learning laboratories is exactly what you need to fasten your pace in the corporate ladder. ITIL Foundation training will be delivered using accredited training material.


Their core expertise includes:


  1. ITIL Consulting & Implementation
  2. GAP Analysis, ISO Audits
  3. Process/Service Improvement Using Lean Six Sigma
  4. Process Definition, Implementation & Compliance
  5. Process Hygiene (ISO 20000)
  6. Quality Assurance & Program Governance


Instructors Achievements:


  1. Certified ITIL V2 Master
  2. ITIL V3 Expert
  3. ITIL 4 Leader
  4. PeopleCert Accredited Trainer
  5. PRINCE2 Practitioner
  6. PMP Certified
  7. Lean Six Sigma Black Belt

ITIL4 Specialist Acquiring & Managing Cloud Services Certification Exam Format

Certification

Exam Format - Multiple-choice questions

Total Marks: 35

Passing Marks: 23

Exam Duration – 60 Minutes

Frequently Asked Questions