Service Integration and Management (SIAM™) Professional - Training and Certification
Trusted by 1000s of global organizations, NovelVista is the leading Accredited Training Organization (ATO) to conduct SIAM™ Professional Certification Training & Course.
- Industry Expert Trainers
- Online learning session
- Interactive Sessions
- Exam fee included
SIAM™ Professional Certification Course Overview
Service Integration and Management (SIAM) is a system designed to improve IT service management by coordinating multiple service providers for seamless service delivery. It builds upon ITIL practices, ensuring efficient collaboration between internal and external suppliers while maintaining accountability and service quality.
The SIAM Professional Course provides a step-by-step approach to managing complex IT environments. Through SIAM Professional Training, candidates gain skills in supplier coordination, governance frameworks, and risk management. This knowledge allows professionals to streamline operations, improve service performance, and drive organizational efficiency.
Earning the SIAM Professional Certification verifies your skills in supplier management, service assurance, and integration techniques. The SIAM Professional Certification Training covers important terms such as SIAM models, roles, and best practices, ensuring practical application in real-world cases.
The SIAM Professional Certification Course is perfect for IT service managers, project managers, and governance professionals seeking career growth in multi-vendor environments. While there are no strict eligibility criteria, basic IT service management knowledge is recommended.
For those looking for flexible learning options, SIAM Professional Online Training provides an opportunity to master SIAM principles at your own pace, making it available to professionals worldwide.
What You Will Get?
Learning Outcome
After the completion of the course, the participants would be able to:
Training Calendar
English
- Self paced videos, assessments, recall quizzes, more
- For more details, reach us at training@novelvista.com
Includes Training, Exam & Certification
Lifetime Access
- Self paced videos, assessments, recall quizzes, more
- For more details, reach us at training@novelvista.com
Includes Training, Exam & Certification
Meet The Trainer
Vikas Sharma
Mr Vikas Sharma is Accredited by Peoplecert & Axelos to deliver DITS training. He is globally recognized ITSM professional with 23+ years experience.
Chat NowCourse Curriculum: SIAM Course
Introduction to SIAM+
- An introduction to Service Integration and Management (SIAM™)
- How to align multiple service providers with an organization's goal of delivering optimal service
- How SIAM™ relates to other management practices
- SIAM™ roles and responsibilities
- SIAM™ practices
- Which processes support SIAM™
- Benefits of Implementing SIAM
- SIAM Governance Frameworks
- SIAM Structural Models
- SIAM and Other Frameworks
- SIAM Measurement and Metrics
Discovery and Strategy+
- Elements of a SIAM™ Governance Framework
- Analysis of the Current Situation
- Key Elements of a SIAM™ Strategy
- Defining Principles and Policies
- Forming Roles and Responsibilities
- Process Models and Practices
- Structural Elements of SIAM
- Tooling Strategy Development
- Risk Management Planning
- Performance Measurement and Metrics
Plan and Build+
- Design a Detailed SIAM™ Model
- Plan a SIAM™ Implementation
- Develop Process Models and Practices
- Identify and Appoint Resources
- Create Tooling and Technology Requirements
- Develop Communication and Change Management Plans
- Risk Assessment and Mitigation Planning
- Set Up Performance Measurement Metrics
- Design Training and Capability Development Programs
Implement+
- Different Scenarios Supporting a SIAM™ Implementation
- Design a Detailed SIAM Model
- Plan a SIAM Implementation
- Create Governance and Control Mechanisms
- Implement SIAM Processes and Practices
- Combine Multiple Service Providers
- Implementing Tooling and Technology Solutions
- Define Performance Metrics and Reporting
- Ensure Risk Mitigation and Issue Resolution
- Drive Communication and Collaboration
- Provide Initial Training and Support
Run and Improve+
- Operate, Assure and Improve a SIAM™ Ecosystem
- Manage Ongoing Service Delivery
- Monitor Supplier Performance and Compliance
- Conduct Regular Service Reviews
- Implement Continuous Improvement Initiatives
- Enhance Collaboration and Communication
- Risk Management and Incident Resolution
- Leverage Automation and AI for Efficiency
- Adapt to Changing Business Needs
- Establish a Culture of Innovation and Excellence
SIAM™ Practices Across the Stages+
- Application of SIAM™ Practices
- Adapting SIAM to Different Organizational Models
- Aligning SIAM with ITIL, COBIT, and Other Frameworks
- Governance and Compliance Management
- Stakeholder Engagement and Relationship Management
- Service Integration Tools and Technologies
- Performance Monitoring and Continuous Improvement
- Risk and Issue Management Throughout the SIAM Lifecycle
- Standardization and Best Practice Adoption
- Scalability and Future Adaptation of SIAM
Course Details: SIAM Certification
Is it Right For Me?+
SIAMTM Professional certification is right for the people who are working in an organization that needs service integration, multiple supplier integration, vendor integration and employed as:
- Service Managers and Practitioners
- Service Provider Portfolio Managers
- Process /Project/Program/Supplier/Change Managers
- Service Level / Business Relationship Managers
- Service / Process Architects
- Business Change / Organizational Changer Practitioners
- SIAM™ consultants
Pre-requisites:+
- There is no mandatory pre-requisite to register for this certification course. Ideally 2 years of IT industry experience is recommended.
- Standard cost for SIAM™ Professional training & certification course is INR 27000 per participant.
- You can drop your query via. an email or you can call us for current discounted rates.
Job Prospects+
- A lot depends on your professional background, experience, the speed at which you understand Information Technology and Service Management and the interest you have in ITSM.
- If you are entry-level or have a couple of years of IT experience, you can expect to be hired in Service Integrator Role or Service Manager. SIAM™ Consultant ensures that if the services are outsourced to multiple suppliers then how to integrate multiple suppliers to maintain continuous service delivery also they are responsible to design end to end service processes as architecture
- SIAM™ Consultant is one of the important personals in the organization, they work with upper management level and after a certain experience, they enter in an upper management position.
Benefits+
- Provide better service to end-users
- Increases cost-efficiency
- Enhanced accountability
- Enable more flexibility
- The ability to introduce competitiveness between service providers
- For development and ownership of intellectual property
- Provide greater access to expertise across a wider range of suppliers
- Opportunity to work with upper management level
- Increases your monetary returns
- Add more value to your resume
- Showcase your expertise in Service management
- Better understanding of service integration
Training Delivery Style+
This SIAMTM Professional Certification focuses on experiential learning. Not only this, if you are participating, expect yourself to get indulged with interesting group activities. By this, you will get a chance to put the theory into action.
This training will be nothing like any ordinary training you imagine. We follow a vast range of creative methodology which will allow you to wrack your grey matter and boost your energy up to participate.
The key features of our training program would be:
- Training sessions in a storytelling format
- Exhibition of concepts with the help of professional examples
- Self-analysis and group discussions
- Case studies as the application of the concepts which were taught
- Vibrant presentations along with individual and team activities
- Post-training reading suggestions
SIAM™ Professional Certification Exam Format
Exam Format - Objective Type, Multiple Choice
Exam Duration - 90 minutes
No. of Questions - 40 (multiple-choice questions)
Passing Criteria - 65%
Certificate - Within 5 business days
Result - Immediately after the exam
Closed book
SIAM Professional Certification Path
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Why Choose NovelVista?
As an Accredited Training Partner, we have gained recognition over the years in professional training certification in the IT industry such as ISO, PRINCE2, DevOps, PMP, Six Sigma, ITIL, and many other leading courses.
Upskilling Professionals of Leading Organizations Worldwide
Upskilling Professionals of Leading Organizations Worldwide
