Please enable JavaScript to view the comments powered by Disqus. Microsoft Launches a New Communication Platform with Azure Communication Services

 

Microsoft Launches a New Communication Platform with Azure Communication Services

NovelVista

NovelVista

Last updated 06/10/2020


Microsoft Launches a New Communication Platform with Azure Communication Services

During its yearly Ignite Conference, Microsoft declared Azure Communication Services (ACS), a completely overseen correspondence stage. The contribution is at present out for public preview. 

The new Microsoft offering on Azure uses a similar organization that powers Microsoft Teams. Developers can include voice and video calling, talk, and SMS instant message capacities to portable applications, work area applications, and sites through engineer benevolent APIs and SDKs. Besides, it additionally permits engineers to take advantage of other Azure administrations, for example, Azure Cognitive Services for interpretation, conclusion examination and that's just the beginning. Note that all correspondences between ACS, applications, and sites are being encoded to meet security and consistency needs, for example, HIPAA and GDPR.

microsoft

Source:

Developers can get to ACS through REST APIs through their preferred language. All APIs will require an entrance token, which is produced by ACS. Other than utilizing the REST APIs, developers select to utilize one of the SDKs - accessible in .NET Core, JavaScript, Java, and Python. Besides, there are customer SDKs for the two iOS and Android. The customer libraries that support the SDKs are a blend of open and shut source - the open renditions are accessible on GitHub. 

Other cloud merchants Google and AWS offer comparable highlights as ACS. AWS, for instance, offers a few administrations like Amazon Connect, Contact Lens, Notification Services, and PinPoint, while Google keeps on extending Contact Center AI. Moreover, SaaS organizations like Twilio and MessageBird offer a comparative arrangement of center highlights. 

Scott Van Vliet, corporate VP, Intelligent Communications, expressed in an Azure blog entry reporting ACS:

“Our goal is to meet businesses where they are and provide solutions to help them be resilient and move their business forward in today's market. We see rich communication experiences – enabled by voice, video, chat, and SMS – continuing to be an integral part of how businesses connect with their customers across devices and platforms.”

And Constellation Research Inc. analyst Holger Mueller stated to InfoQ:

A key component for next-generation applications is the connection to the channels, where people communicate - phone, chats, SMS, email, etc. It's an overdue move from Microsoft to empower developers to use native Azure services to build the communications capabilities into their next-gen Apps.”

Developers can evaluate the ACS APIs for voice, video, and visit through examples gave in GitHub. APIs and SDKs for SMS and phone backing will follow in October. Finally, documentation and direction are accessible on the landing page.

Topic Related Post

Is SRE The Next
Is SRE The Next "NEW THING" Of ITSM World After ITIL?
Why experts are saying DevSecOps works better
Why experts are saying DevSecOps works better
Indian IT looks at hiring over 1,00,000 people this year
Indian IT looks at hiring over 1,00,000 people this year

About Author

NovelVista Learning Solutions is a professionally managed training organization with specialization in certification courses. The core management team consists of highly qualified professionals with vast industry experience. NovelVista is an Accredited Training Organization (ATO) to conduct all levels of ITIL Courses. We also conduct training on DevOps, AWS Solution Architect associate, Prince2, MSP, CSM, Cloud Computing, Apache Hadoop, Six Sigma, ISO 20000/27000 & Agile Methodologies.

 
 

SUBMIT ENQUIRY

 
 
 
 
 
 
 
 
 

Upcoming Events

ITIL-Logo-BL
ITIL

Every Weekend

AWS-Logo-BL
AWS

Every Weekend

Dev-Ops-Logo-BL
DevOps

Every Weekend

Prince2-Logo-BL
PRINCE2

Every Weekend

Topic Related

Take Simple Quiz and Get Discount Upto 50%
     
  18002122003
 
  
 
  • Disclaimer
  • PRINCE2® is a registered trade mark of AXELOS Limited. All rights reserved.
  • ITIL® is a registered trade mark of AXELOS Limited. All rights reserved.
  • MSP® is a registered trade mark of AXELOS Limited. All rights reserved.
  • DevOps® is a registered trade mark of DevOps Institute Limited. All rights reserved.