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ITIL V4 update - Why & What Is The Reason? - here all you need to know

Manish Rathi

Manish Rathi

Last updated 21/07/2021

ITIL V4 update - Why & What Is The Reason? - here all you need to know

Reason for ITIL 4?

While ITIL Foundation level gives a high-level overview, and Practitioner focuses on how to practically adopt and adapt the ITIL framework and as per response from all around the world from organizations and IT professionals, ITIL helps them to improve their business and provide a better service to the customers but current era is digital era right?

Every organization or companies want to transform their businesses on digital platform, so it’s very difficult for the service provider to make new changes in their process to provide a better service for each and every new customer.

That’s why service provider adopted various framework like DevOps, Agile, Lean etc. to improve their productivity and better delivery on time and to keep up with that the new ITIL 4 is here with such adoptions and for establishing IT service management system.

Let’s learn all about ITIL 4

What’s New in ITIL 4?

ITIL is really thinking about the future and that’s why the big change is coming in early 2019

The first major update to ITIL is announced by Peter Hepworth from AXELOS at the itSMF USA fusion 2017 conference and ITIL includes of renewed focus on following core principles:

    • How to maintain the core principles of quality service management.
    • Practical approach on how to use ITIL from large to small organizations.
    • How ITIL can be used along with frameworks such as DevOps, Agile and Lean.




How is the ITIL 4 Certification scheme?

ITIL 4 has been developed to help organizations to achieve excellence in better solution provider in the increasing demand from the current complex digital environment.

The new ITIL scheme has been designed to be compatible with ITIL V3 and efficient to encourage go beyond ITIL foundation level.

The ITIL 4 Certification Scheme comprises of the following modules:

itil 4 certification scheme

Source: Axelos

Purpose of ITIL 4 Foundation:

    • ITIL 4 foundation will be released by Axelos in first quarter of 2019.
    • ITIL 4 foundation is the entry level certification, offering individuals and end learners a basic awareness of the key elements, core concepts and the terminology used in ITIL 4.
    • ITIL 4 Foundation level is aimed at entry level professionals, those who require a basic understanding of ITIL, or would like to go for higher levels within the ITIL 4 certification scheme.
    • The main purpose of ITIL 4 is to introduce candidates to modern IT-Enabled Service Management.


Read full ITIL 4 Certification Scheme: here

What are the timelines of release for the itil v4 certification scheme modules?

The ITIL 4 modules will be released according to the below top-level timelines. More detailed release dates of the modules and new exams will be released to ATOs with the launch of ITIL 4 Foundation. ATOs will be provided with accreditation details, guidance and sales enablement information in sufficient time to be able to support the release of the further ITIL 4 modules.

    • ITIL Foundation – Q1 2019
    • ITIL Specialist modules (3) – H2 2019
    • ITIL Strategist – H2 2019
    • ITIL Leader – H2 2019
    • ITIL Master – details to be released at a later date

I know you are thinking about why you are talking about ITIL4 Certification.. so lets see some interesting fact and features

Features of ITIL 4:

    • ITIL 4 will help businesses navigate the new technological era, commonly known as the Fourth Industrial Revolution. The speed of current breakthroughs is disrupting almost every industry on a global scale.
    • The Fourth Industrial Revolution is marked by emerging technology in fields including robotics, artificial intelligence, nanotechnology, quantum computing, biotechnology, The Internet of Things (IoT), 3D printing, autonomous vehicles and much more.
    • ITIL 4 will provide a practical and flexible basis to support organizations on their journey into the new world of digital transformation by helping them align their human, digital and physical resources to compete within the modern complex landscape and adopt this emerging technologies into their IT operations.
    • The context of ITIL, with the release of ITIL 4 is now much bigger, with an emphasis on the business and technology world, how it works today, and how it will work in the future with Agile, DevOps and digital transformation.
    • ITIL 4 will be much more relevant to developers, practitioners and businesses as a whole through promoting a holistic view of delivering products and services.
    • ITIL 4 will be much more relevant to developers, practitioners and businesses as a whole through promoting a holistic view of delivering products and services.



ITIL 4 retains many of the core elements that makes ITIL so valuable to individuals and organizations today. Change is a constant state and organizations are struggling to navigate it. ITIL 4 is best practice that supports organizations in navigating this ongoing change.

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About Author

Manish has more than 13 yrs of experience in IT Industry and has worked as ITIL Head with expertise in the areas like Enterprise IT Transformation, ITSM, SIAM, Blockchain.



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