Last updated 06/03/2020
While ITIL Foundation level gives a high-level overview, and Practitioner focuses on how to practically adopt and adapt the ITIL framework and as per response from all around the world from organizations and IT professionals, ITIL helps them to improve their business and provide a better service to the customers but current era is digital era right?
Every organization or companies want to transform their businesses on digital platform, so it’s very difficult for the service provider to make new changes in their process to provide a better service for each and every new customer.
That’s why service provider adopted various framework like DevOps, Agile, Lean etc. to improve their productivity and better delivery on time and to keep up with that the new ITIL 4 is here with such adoptions and for establishing IT service management system.
ITIL is really thinking about the future and that’s why the big change is coming in early 2019
The first major update to ITIL is announced by Peter Hepworth from AXELOS at the itSMF USA fusion 2017 conference and ITIL includes of renewed focus on following core principles:
ITIL 4 has been developed to help organizations to achieve excellence in better solution provider in the increasing demand from the current complex digital environment.
The new ITIL scheme has been designed to be compatible with ITIL V3 and efficient to encourage go beyond ITIL foundation level.
The ITIL 4 Certification Scheme comprises of the following modules:
The ITIL 4 modules will be released according to the below top-level timelines. More detailed release dates of the modules and new exams will be released to ATOs with the launch of ITIL 4 Foundation. ATOs will be provided with accreditation details, guidance and sales enablement information in sufficient time to be able to support the release of the further ITIL 4 modules.
I know you are thinking about why you are talking about ITIL4 Certification.. so lets see some interesting fact and features
ITIL 4 retains many of the core elements that makes ITIL so valuable to individuals and organizations today. Change is a constant state and organizations are struggling to navigate it. ITIL 4 is best practice that supports organizations in navigating this ongoing change.
Manish has more than 13 yrs of experience in IT Industry and has worked as ITIL Head with expertise in the areas like Enterprise IT Transformation, ITSM, SIAM, Blockchain.
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