ISO/IEC 20000 is an international standard that allows organizations to demonstrate excellence and prove best practices in IT Service Management (ITSM).
The standard allows IT service provider organizations to achieve conformance to a service management system which requires them to continually improve their delivery of IT services. ISO/IEC 20000 was first released in 2005 and is now at its second edition. It aligns to the IT infrastructure library (ITIL) best-practice framework.
The adoption of ISO 20000 has grown rapidly in the international arena for both internal and external IT service providers and it has become a competitive differentiator for delivery of IT services.
After the completion of the course, the participants would be able to:
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(Cost includes Training, Exam & Certification)
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Mr Vikas Sharma is Accredited to deliver ITSM 20000 training.
He is a globally recognized ITSM professional with 16+ years experience.
ISO/IEC 20000 is aimed at project managers and aspiring project managers. It is also relevant to other key staff involved in the design, development and delivery of projects, including: Project Board members (e.g. Senior Responsible Owners), Team Managers (e.g. Product Delivery Managers), Project Assurance (e.g. Business Change Analysts), Project Support (e.g. Project and Program Office personnel) and operational line managers/staff.
The ISO/IEC 20000 Certificate is also a prerequisite for individuals wishing to achieve the MSP Practitioner Qualification.
Some of the major benefits are:
This ISO/IEC 20000 Certification focuses on experiential learning. The material of this course is divided into 60-90 minutes of interactive sessions.
Not only this, if you are participating, expect yourself to get indulged with interesting group activities. By this, you will get a chance to put the theory into action.
This training will be nothing like any ordinary training you imagine. We follow a vast range of creative methodology which will allow you to wrack your grey matter and boost your energy to participate.
The key features of our training program would be:
A lot depends on your professional background, experience, the speed at which you understand ITIL and the interest you have in IT processes.
As an Accredited Training Partner, We have gained recognition over the years in professional training certification in the IT industry such as ISO, PRINCE2, DevOps, PMP, Six Sigma, ITIL, and many other leading courses.
Accredited Courseware
We always conduct training on accredited courseware so our participants will learn the industry required skill.
Experienced Instructors
We have the best industry trainers/instructors with having more than 20 years of experience in the respective fields
Practical Training
We believe in practical learning because it will help learners to clear the interview and use your knowledge in the organization.
98.3% Passing Rate
As we conduct multiple mock tests, exam-oriented training our learners always are able to clear the certification exam in 1st attempt.
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Of Course! How else will you go through the topics you heard about then? We provide hard and soft copies of the entire study material to you right after the training session!
ITSM-ISO/IEC 20000 Foundation certification is valid for a lifetime. You don’t have to renew it again and again.
We provide practice tests for the ITSM-ISO/IEC 20000 Foundation course as well as Q&A sessions and interactive group discussions.
The amount we take is for the training and certification both. You won’t have to pay twice for one course at NovelVista.
If you are stuck or in another city or not being able to make it to our classroom for any reason, you can attend our virtual training sessions from home and appear for ITSM-ISO/IEC 20000 Foundation Certification Exam afterward.
We keep arranging lucrative discounts for our previous participants. Drop a query regarding this and one of our executives will inform you regarding this right away!
You can Enroll by sending us enquiry from above Enroll Now button. OR Register Your Interest by clicking on this link: Register Now