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ISO/IEC 27001 Foundation Training & Certification

Trusted by 1000s of global organizations, NovelVista is the leading Accredited Training Organization (ATO) to conduct ISO 27001 Foundation Training & Certification Course.

  • ISO 27001 Certified industry expert trainers
  • Interactive training methods
  • Classroom and virtual training sessions
  • Accredited study materials
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📞18002122003
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ISO/IEC 27001 Foundation Course Overview

ISO/IEC 27001 Foundation Training and Certification course aims to confirm if the candidate has achieved sufficient understanding to apply MSP. ISO/IEC 27001 is an information security standard, part of the ISO/IEC 27000 family of standards, of which the last version was published in 2013, with a few minor updates since then. It is published by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC) under the joint ISO and IEC subcommittee.

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What You Will Get?

Study Material

Mock Exams

Self-Paced Videos

Exam Registration Assistance

Case Studies Soft Copy

Official Courseware from GSDC

Learning Outcome

After the completion of the course, the participants would be able to:

How to deliver better and secure services using ISO 27001 regulations.
ISO 27001 guidelines and principles.
ISO 27001 terminologies.
Industry best practices.
Tools and Techniques.
Real-Time Case Studies.

Course Curriculum

Introduction to IT Service Management:+

  • Fundamentals of IT service management.
  • What is a service management system and how can it be managed?
  • Benefits of ITSMS
  • Framework of ITSMS
  • Core concepts of IT Service Management

The Service Management System (SMS):+

  • Introduction to Management Systems
  • Understanding the service management boundary and determining the scope of the IT service management system
  • IT service management system process areas
  • Policy
  • Organizational roles, responsibilities and authorities
  • Planning for the service management system
  • Service catalogue and list of services
  • Risk management of services
  • Service management plan and the requirements.
  • Core concepts of the Service Management System (SMS)

Service Design and Transition:+

  • Budgeting and accounting for services
  • Resources management
  • Risk assessment for services
  • Service reporting
  • Documents and records supporting the Implementation of ITSM
  • Supplier management process
  • Service level management Understanding the service management boundary and determining the scope of the IT service management system
  • IT service management system process areas

The service delivery processes and their relationships:+

  • The service delivery processes and their relationships
  • Service level management
  • Service reporting
  • Service Continuity and availability management
  • Budgeting and Accounting for services
  • Capacity management
  • Information security management

The relationship processes and their relationships:+

  • The relationship processes and their relationships (Business relationship management, Supplier management).

The resolution processes and their relationships:+

  • The resolution processes and their relationships (Incident and service request management, Problem management).

The control processes and their relationships:+

  • The control processes and their relationships (Change management, configuration management, release and deployment management