VeriSM - Foundation Certification Training
Trusted by 1000s of global organizations, NovelVista is the leading Accredited Training Organization (ATO) to conduct VeriSMâ„¢ Foundation Training & Certification Course.
- Industry Expert Trainers
- Online learning session
- Accredited Trainer
- Exam fee included
VeriSM Foundation Course Overview
An International Foundation for Digital Competences (IFDC) has introduced VeriSMâ„¢ Foundation training & certification - a service management approach specifically developed to support organizations to succeed in the world of digital services. VeriSMâ„¢ foundation model shows how organizations can adopt a range of management practices in a flexible way to deliver the right products or services on time to their consumers.
Its approach depends upon the type of business you are in, the size of your organization, your business priorities, your organizational culture and even the nature of the individual project or services. Rather than focusing on one prescriptive way of working, VeriSMâ„¢ helps organizations to respond to their consumers and deliver value with integrated service management practices.
What You Will Get?
Learning Outcome
After the completion of the course, the participants would be able to:
Course Curriculum
The Service Organization+
- Organizational Context
- Organizational Governance
- Digital Transformation
Service Culture+
- Service Culture
People and Organizational Structure+
- Organization Structure
- Service Management Challenges
The VeriSM â„¢ Model+
- The VeriSMâ„¢ Model
- Adapting the VeriSMâ„¢ Model
Progressive Practices+
- Progressive Practices
Innovative technologies+
- Impact of technology