VeriSM - Foundation Certification Training

• Service Culture

• Organization Structure
• Service Management Challenges

• The VeriSM™ Model
• Adapting the VeriSM™ Model

• Progressive Practices

• Impact of technology

There are many certified ITSM professionals these days, but few of them have an integrated approach in the area of service integration. For practitioners, VeriSM™ provides the opportunity to differentiate themselves in the job market. For organizations VeriSM™ reduces costs and perhaps more importantly, it makes the services better.

• There is no mandatory prerequisite to register for this certification course. Ideally, 2 years of IT industry experience is recommended.
• Standard cost for VeriSM™ Professional Training & Certification course is INR 27700 per participant.
• You can drop your query via. an email or you can call us for current discounted rates.

• A lot depends on your professional background, experience, the speed at which you understand VeriSM™ and the interest you have in IT processes.
• If you are entry-level or have a couple of years of IT experience, you can expect to be hired as a process coordinator. A process coordinator ensures that the administrative activities in a process are carried out as designed. Incident coordinator, change coordinator and configuration analyst are some of the coordinator roles available in VeriSM™-based IT service management.
• At a mid-management level, with a minimum of five years of experience, you may be asked to manage processes end to end. You will have coordinators reporting to you, and you would be accountable for ensuring that activities in service management are compliant to the processes. Problem manager, release manager and service desk manager are some of the managerial roles.

• Successfully deliver service management for the digital age
• Drive internal engagement and at the same time would be able to make adequate changes that matter most to the customer
• Execute service management that could well enhance the value to your business, and will help in making your business more appreciated in the marketplace
• Deliver new and fresh service management and product development practices that always give priority to your business
• Decide and opt for various practices that could well help in establishing an ideal Target Operating Model, based upon the business situation

This VERISM Certification focuses on experiential learning. The material of this course is divided into 60-90 minutes of interactive sessions.

Not only this, if you are participating, expect yourself to get indulged with interesting group activities. By this, you will get a chance to put the theory into action.

This training will be nothing like any ordinary training you imagine. We follow a vast range of creative methodology which will allow you to wrack your grey matter and boost your energy up to participate.

The key features of our training program would be:

• Training sessions in a storytelling format
• Exhibition of concepts with the help of professional examples
• Self-analysis and group discussions
• Case studies as the application of the concepts which were taught
• Vibrant presentations along with individual and team activities
• Post-training reading suggestions