ITIL4 Specialist Acquiring & Managing Cloud Services
Trusted by 1000s of global organizations, NovelVista is the leading Accredited Training Organization (ATO) to conduct ITIL® 4 Specialist Acquiring & Managing Cloud Services Strategy Training & Certification Course.
- Industry Expert Trainers
- Online learning session
- Accredited Trainer
- Exam fee included
ITIL4 Specialist Acquiring & Managing Cloud Services Course Overview
ITIL® 4 Specialist Acquiring & Managing Cloud Services course provides vendor-neutral, user-centric guidance on developing a practical understanding of how cloud procurement and technology can integrate with and support broader business strategy and functions It investigates the idea of the 'cloud administrations client venture' which adjusts key ITIL ideas, for example, core values and the help esteem chain to give a comprehensive view and comprehension of the whole acquisition lifecycle. This accreditation broadens the primary ITIL 4 structure and furnishes associations with the direction to address and outfit the difficulties and openings introduced by arising advancements and topics that sway their tasks. This module will permit people to find out with regards to ITIL ideas, foster comprehension of important ITIL 4 direction, and empower vocation improvement openings in Cloud Services.
Note: Appearing for the certification exams is mandatory and the exam will happen on training day.
What You Will Get?
Learning Outcome
After the completion of the course, the participants would be able to:
Course Curriculum
Understand the role of cloud services in an organization+
- Describe the characteristics of the cloud
- Describe the approaches to cloud adoption
- One-off piecemeal
- Evolutionary
- Big bang
- Describe the key cloud deployment models and cloud service models
- Public
- Private
- Hybrid
- Software-as-a-Service (SaaS)
- Platform-as-a-Service (PaaS)
- Infrastructure-as-a-Service (IaaS)
Know how to define an organization’s requirements for adopting, and readiness to adopt, cloud solutions+
- Describe the structure and content of a business case for cloud
- Know how to define organization’s requirements for
- cloud solutions
- Carry out an organizational readiness assessment for cloud adoption
- Know how to communicate a cloud business case
Know how to identify the types of cloud services and understand their applicability to an organization's context+
- Describe the types of cloud service providers
- Cloud service aggregates
- Cloud service model specialist
- Describe the key elements of a cloud strategy for a service consumer
- Describe how cloud solutions affect the organization’s services and agreements with customers
- Identify the available services that are reevant to the organization’s context
Understand how cloud services are selected and procured in the 'offer' step of the customer journey+
- Describe the costs of using cloud services
- Describe the benefits and opportunities created by cloud services
- Describe the key risks and disbenefits of using cloud services
- Shifts in roles and responsibilities
- Unauthorized procurement of cloud services
- Security of cloud services
- Describe security and compliance considerations of using cloud services
- Describe the inputs and outputs of a return on investment (ROI) for cloud
Know how to onboard and offboard cloud services+
- Describe the shared responsibility model
- Explain how to measure quality of consumed cloudservices
- Describe the tools, techniques, methods, and controls used to manage the use of cloud services
- Apply appropriate tools, techniques, methods, and controls to manage the use of cloud services in context
Know how to evaluate and improve a cloud strategy+
- Explain adjustments for a cloud strategy to respond to VUCA challenges
- Apply the continual improvement model to an organization’s cloud strategy