Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) Course
- Duration: 40 Hours
- Exam Voucher: Yes
- Language: English
- Course Delivery : E - Learning Access
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Course Overview
The Implementing Cisco Advanced Call Control and Mobility Services Course delivers in-depth training for teams responsible for designing and operating advanced collaboration solutions. Participants learn to implement complex call routing logic, apply digit manipulation, and manage class-of-service controls to meet diverse organizational requirements. The course also covers mobility services that support flexible user experiences across devices and locations. Hands-on labs reinforce advanced configuration tasks, redundancy planning, and troubleshooting techniques aligned with real-world enterprise collaboration deployments.
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Course Details
- Build advanced expertise in call control and mobility services within Cisco collaboration environments.
- Understand complex call routing, digit manipulation, and class-of-service design principles.
- Learn how to implement and manage user and device mobility features.
- Gain hands-on experience with redundancy, resiliency, and high-availability configurations.
- Improve troubleshooting capabilities for advanced call flow and mobility issues.
- Establish a strong foundation for advanced Cisco Collaboration training and certification pathways.
- Ideal for collaboration engineers, voice engineers, and IT administrators managing enterprise calling environments.
- Recommended to have prior experience with Cisco Unified Communications Manager fundamentals.
- Familiarity with basic call routing and collaboration concepts is beneficial.
- No additional prerequisite certifications required beyond foundational collaboration knowledge.
- Implement advanced call routing and digit manipulation techniques.
- Design and apply class-of-service policies to control feature access.
- Configure user and device mobility services to support flexible work environments.
- Implement call admission control and bandwidth management strategies.
- Design high-availability and redundancy solutions for call control services.
- Troubleshoot complex call flows and mobility-related issues effectively.
- Advanced Call Control Concepts: Call routing logic, route patterns, and translation rules.
- Digit Manipulation Techniques: Number normalization and call flow optimization.
- Class-of-Service Design: Partitioning, calling search spaces, and policy enforcement.
- Mobility Services: Extension mobility, device mobility, and roaming user support.
- Call Admission Control: Bandwidth management and quality assurance.
- High Availability and Redundancy: Resilient design and failover strategies.
- Advanced Troubleshooting: Diagnostic tools and structured problem resolution.
Beyond Training | Our Learning Community in Action
We regularly host alumni meetups, expert sessions, and networking events to help professionals stay updated, connected, and industry-ready even after course completion.
“ Alumni meetups that keep professionals connected, visible, and engaged even after completing their training journey. ”
“ Learner gatherings designed to strengthen peer connections, real-world networking, and shared growth opportunities. ”
“ Expert-led sessions that help professionals stay updated with practical insights, trends, and industry perspectives. ”
“ A growing community experience built around collaboration, industry readiness, and continuous professional development. ”
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