Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) Course
- Duration: 40 Hours
- Exam Voucher: Yes
- Language: English
- Course Delivery : E - Learning Access
9000+ Professionals Enrolled
Enquire Now
Course Overview
The Implementing Cisco Advanced Call Control and Mobility Services Course delivers in-depth training for teams responsible for designing and operating advanced collaboration solutions. Participants learn to implement complex call routing logic, apply digit manipulation, and manage class-of-service controls to meet diverse organizational requirements. The course also covers mobility services that support flexible user experiences across devices and locations. Hands-on labs reinforce advanced configuration tasks, redundancy planning, and troubleshooting techniques aligned with real-world enterprise collaboration deployments.
Course Details
- Build advanced expertise in call control and mobility services within Cisco collaboration environments.
- Understand complex call routing, digit manipulation, and class-of-service design principles.
- Learn how to implement and manage user and device mobility features.
- Gain hands-on experience with redundancy, resiliency, and high-availability configurations.
- Improve troubleshooting capabilities for advanced call flow and mobility issues.
- Establish a strong foundation for advanced Cisco Collaboration training and certification pathways.
- Ideal for collaboration engineers, voice engineers, and IT administrators managing enterprise calling environments.
- Recommended to have prior experience with Cisco Unified Communications Manager fundamentals.
- Familiarity with basic call routing and collaboration concepts is beneficial.
- No additional prerequisite certifications required beyond foundational collaboration knowledge.
- Implement advanced call routing and digit manipulation techniques.
- Design and apply class-of-service policies to control feature access.
- Configure user and device mobility services to support flexible work environments.
- Implement call admission control and bandwidth management strategies.
- Design high-availability and redundancy solutions for call control services.
- Troubleshoot complex call flows and mobility-related issues effectively.
- Advanced Call Control Concepts: Call routing logic, route patterns, and translation rules.
- Digit Manipulation Techniques: Number normalization and call flow optimization.
- Class-of-Service Design: Partitioning, calling search spaces, and policy enforcement.
- Mobility Services: Extension mobility, device mobility, and roaming user support.
- Call Admission Control: Bandwidth management and quality assurance.
- High Availability and Redundancy: Resilient design and failover strategies.
- Advanced Troubleshooting: Diagnostic tools and structured problem resolution.
Looking for the best training fit for your team?
Our advisors are here to assist you.
Schedule a free consultation with our training experts to discuss your organization's needs, customize your training program, and get answers to all your questions.
What Our Corporate Clients Say
Trusted by leading organizations worldwide