Attendees

800 +

Speakers

20+

Case Studies

15+

Hours

20+

About The Conference


ITIL 4 itSM Summit is content rich and far-reaching – 20+ Speaker & multiple Sessions – covering a broad area of subjects including ITIL 4, itSM, Lean IT and how ITIL is going to adopt practices such as DevOps, Agile and Lean. Organizational Change Management, Business Service Strategy and more! There is a lot to take for everyone – strategic, tactical, and operational – All will be covered! In fact, that's the only reason why organizations come with their entire team.

ABOUT US IMAGE

Key Reasons to Attend




INDIA'S LEADING EVENT ON ITIL 4

ITIL 4 itSM Summit is India’s Leading event on brand new ITIL 4 and the event is all about value of ITIL 4 to organisations & Individuals.



INDUSTRY EXPERT SPEAKERS & PANNEL

Hear from over 25+ Industry Expert speakers with key focus on ITIL implementation case studies and advantages of ITIL 4.



LEARN BEST PRACTICES.

We have dedicated time for panel discussion so you can ask queries & doubts to the experts which will help you to learn best practices & provide better solution.

Conference Speakers Line-up

Speaker-Akshay Anand

Akshay Anand

ITIL Ambassador - Axelos


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Speaker-Luis Ribero

Luis Ribero

Partner Account Manager - Axelos


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Speaker-Nagaraju Kakarla

Sreekanth Arimanithaya

Senior VP, India Co-Lead – DXC Technology

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Speaker-Amandip Minhas

Amandip Minhas

General Manager-Cloud Services – Wipro

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Speaker-aswin

Aswin Kumar

Industry Principal & Client Offerings Leader – Infosys

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Speaker-Kapil Vidhani

Kapil Vidhani

Head of SIAM Delivery, India - Tieto India Pvt. Ltd.

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Speaker-Biswjit Mohapatra

Biswjit Mohapatra

Global Delivery Leader - IBM


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Speaker-Apoorve Aggarwal

Apoorve Aggarwal

GSM Service Head – TCS


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Speaker-Manish Rathi

Manish Rathi

Co-Founder & Director – NovelVista


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Speaker-Sanjeev Kumar

Sanjeev Kumar NC

ITSM Consultant - Freshworks


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Speaker-Nagaraju Kakarla

Nagaraju Kakarla

General Manager - Cloud & DevOps – Mindtree

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Speaker-Ashwin Ram R

Ashwin Ram

ITSM Evangelist, ManageEngine – ManageEngine

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Speaker-Pravin Shinde

Pravin Shinde

SIAM Consultant – TATA Consultancy Services

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Speaker-Vartul Mittal

Vartul Mittal

Technology & Innovation Specialist


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Speaker-Rajalakshmi

Rajalakshmi Srinivasan

Product Manager – ManageEngine


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Speaker-Vishnu Priya Kumare

Priya Kumar

Head of Customer Experience,ITSM - ManageEngine

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Speaker-Harshpal

Harshpal Singh Gandhi

Director – Capgemini


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Speaker-Vinayak Dhavale

Vinayak Dhavale

itSm Speaker


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Panel Discussion Speakers Line-up

Speaker-Ananda Kumar

Ananda Kumar

SIAM Global Implementation & Delivery Leader – IBM

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Speaker-Ashish Issar Bhatia

Ashish Issar Bhatia

Senior Director - Harman International


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Speaker-Chandrachur Chatterjee

Chandrachur Chatterjee

Service Management Head- Capgemini

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Speaker- Anand Prakash

Anand Prakash

Partner - Business Simplification Services

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Speaker-amit

Amit Aggarwal

AVP – ITSM - British Council


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Speaker- TBD

TBD

TBD - TBD TBD TBD TBD


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Speaker Topics



What is new in ITIL 4?


Moving from SLA to XSLA - Experience Level SLA - Approach for Value Creation.

AppOps As A Service - Fuelling the service management journey towards NoOps.

Driving AI adoption in ITSM – Success Strategies

ITSM Hops, SIAM and it impact on delivery effectiveness.

Demand, Service Portfolio & lifecycle management – A practical approach.

ITSM & Gamification - Beyond metrics, leaderboards and monthly awards!

Taking an Agile approach for ITSM.


Role of the DevOps and cloud in ITSM.


Schedule Detail






  • 09:00 AM - 10:00 AM

  • 10:00 AM - 11:00 PM

  • 11:00 AM - 12:00 PM

  • 12:00 PM - 01:00 PM

  • 01:00 PM - 02:00 PM

  • 02:00 PM - 03:00 PM

  • 03:00 PM - 04:00 PM

  • 04:00 PM - 05:30 PM

Track 1
ITIL 4 itSM Summit 2019 conference Registration and Breakfast.
Manish Rathi & Pravin Shinde -ITIL-4 & Moving from SLA to XSLA - Experience Level SLA - Approach for Value Creation.
Priya Kumar- ‌The Changing Role of ITSM in the Era of Digital Transformation
Kapil Vidhani - Demand, Service Portfolio & lifecycle management – A practical approach.
Biswjit Mohapatra - AppOps As A Service - Fueling the service management journey towards NoOps.
Harshpal Singh Gandhi - My BLUE JARVIS - The new Agile lean & mean Machine.
Vinayak Dhavale- Organisation Change Management : Critical Ingredients for successful ITIL Implementation.
Pannel Discussion:
How has Service Management evolved for Agile, DevOps and Digital Transformation?
  • 09:00 AM - 10:00 AM

  • 10:00 AM - 11:00 PM

  • 11:00 AM - 12:00 PM

  • 12:00 PM - 01:00 PM

  • 01:00 PM - 02:00 PM

  • 02:00 PM - 03:00 PM

  • 03:00 PM - 04:00 PM

  • 04:00 PM - 05:30 PM

Track 1
ITIL 4 itSM Summit 2019 conference Registration and Breakfast.
Manish Rathi - Moving from SLA to XSLA - Experience Level SLA - Approach for Value Creation.
Sreekanth Arimanithaya - Agile ITSM
Ashwin Ram -6 ways to make your IT service management, wholesome.
Aswin Kumar - Driving AI adoption in ITSM – Success Strategies.
Nagaraju Kakarla -Role of the DevOps and cloud in ITSM.
Amandip Minhas - ITSM Hops, SIAM and it impact on delivery effectiveness.
Pannel Discussion:
How has Service Management evolved for Agile, DevOps and Digital Transformation?
  • 09:00 AM - 10:00 AM

  • 10:00 AM - 11:00 PM

  • 11:00 AM - 12:00 PM

  • 12:00 PM - 01:00 PM

  • 01:00 PM - 02:00 PM

  • 02:00 PM - 03:00 PM

  • 03:00 PM - 04:00 PM

  • 04:00 PM - 05:30 PM

Track 1
ITIL 4 itSM Summit 2019 conference Registration and Breakfast.
Akshay Anand - What is New in ITIL4?
Apoorve Aggarwal - Taking an Agile approach for ITSM.
Rajalakshmi Srinivasan - AI for IT Operations & Service Management.
Manish Rathi - Moving from SLA to XSLA - Experience Level SLA - Approach for Value Creation.
Sanjeev Kumar NC - ITSM & Gamification - Beyond metrics, leaderboards and monthly awards!
Vartul Mittal - Driving Efficiency through RPA in IT Service Management.
Pannel Discussion:
How has Service Management evolved for Agile, DevOps and Digital Transformation?


Delegate Registration Form

Register Your Interest to join ITIL 4 itSM 2019.


Note

  • This is knowledge sharing initiative meant to benefit the itSM Community. Organizer, Speaker, Volunteers do not intend to make any commercial gain out of this.

  • There are Min Fees towards logistic arrangements including Lunch, refreshments, taxes.

  • Representatives of Recruitment Agencies, Competitor Events, Training Organizations will not be allowed access to the event.





Organizer

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NovelVista is a professionally managed training organization with specialization in certification courses. The core management team consists of highly qualified professionals with vast industry experience. NovelVista is an Accredited Training Organization (ATO) to conduct all levels of ITIL Courses.

Association

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AXELOS is a joint venture company, created in 2013 by the Cabinet Office on behalf of Her Majesty’s Government (HMG) in the United Kingdom and Capita plc, to manage, develop and grow the Global Best Practice portfolio. AXELOS boasts an already enviable track record and an unmatched portfolio of globally-recognized best practice qualifications.

Association

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PeopleCert is a global leader in the assessment and certification of professional skills, partnering with multi-national organisations and government bodies to develop and deliver market leading exams worldwide.



Venue For The Conference

Delhi - 23 Feb 2019

Radisson Blu Plaza, Near Mahipalpur Extension Nh 8, Near I.G.I. Airport, Delhi 110037

Pune - 24 Feb 2019

NOVOTEL PUNE, Nagar Road Weikfield IT City Infopark, Survey No. 30/3, Ramwadi, Viman Nagar Pune - 411014

Bengaluru - 2 March 2019

COURTYARD® MARRIOTT & FAIRFIELD® MARRIOTT,OUTER RING ROAD Marathahalli Sarjapur Road, Bellandur Bangalore, KA 560103 INDIA



Previous Conference Video


Blockchain Conference Video

Our conference frame work is backed by latest research on emerging technologies and frameworks. These are designed to provide strategic business insights to sustain competitive advantage. In 2018, Blockchain Conferences were successfully executed with 300+ attendees & this platform helped to meet and greet renowned practitioners and peers. A place to share, gain knowledge and expertise.

Previous Conference Video


Blockchain Conference Video

Our conference frame work is backed by latest research on emerging technologies and frameworks. These are designed to provide strategic business insights to sustain competitive advantage. In 2018, Blockchain Conferences were successfully executed with 300+ attendees & this platform helped to meet and greet renowned practitioners and peers. A place to share, gain knowledge and expertise.

FAQs

  What is ITIL4 itSM Summit?
ITIL4 itSM Summit is a 1 day conference and exhibition focused on the upcoming ITIL 4 framework and sharing best practices.
  When & Where is This Summit?
ITIL4 itSM Summit is taking place in Delhi, Pune, Bangalore on 23rd February, 24th February and 2nd March respectively.
1. Over 10+ visionary speakers and case studies. 
2. Interactive conference programme. 
3. More networking opportunities.
At ITIL 4 itSM Summit you will learn from over 10 visionary speakers and case study led content covering the ITIL 4 update and how ITIL will adopt DevOps, Agile and Lean Practices.
This is purely knowledge sharing initiative meant to benefit the ITSM community. Organizer, Speaker, Volunteers do not intent to make any commercial gain out of this. There is min fees is charged towards logistic arrangements including Lunch, refreshments.
  • Lunch
  • Tea/Coffee/Refreshments
  • Certificate of attendance
  • Applicable Taxes
No. Registration is mandatory to make necessary logistic arrangements.
All cancellations must be made in writing. There are no refunds for no-shows.
Yes , you can bring Guest to event but registration is mandatory. Only registered conference participants will be allowed to attend conference sessions or keynote presentations.
You can contact the team by calling or by email. 
  corporate@novelvista.com
9607550011
You can follow ITIL 4 itSM Summit on Twitter and LinkedIn.
There is no official dress code at ITIL 4 itSM Summit, our only requirement is that you are comfortable.
Yes we are always looking for volunteers! 
Gain some event experience as well as a LinkedIn and CV reference. 
Please email corporate@novelvista.com and include the following information: 

  • Any previous, relevant experience
  • What course (if any) you are currently studying
  • Why you would like to volunteer at ITIL 4 itSM Summit?
Delegate Registration Speaker Registration