IT Service Management Summit 2016 | NovelVista Annual Conference Pune ITIL 4 Foundation is here - Register for Training & Certification Get Awesome Discount Enroll Now

About Annual ITSM Conference in Pune

"IT Service Management Summit 2016" is annual conference that brings NovelVista customers, industry experts and influencers together to discuss best practices, trends, industry demands, strategies and innovations for the IT Service Management. ITSMS-2016 provides an excellent opportunity to all participants:

  • SMEs can share best practices in the area of their expertise
  • individuals can gain knowledge & network with industry experts
  • keep up to date with current industry demands
  • get free Cloud, Agile, ITSM & ISO certifications


The core objective of ITSM Summit conference is to provide a "Best Practices" sharing platform to industry professionals.



Hi Level Agenda For The Day
Time Activity
2:00 PM - 2:30 PM Registration
2:30 PM - 2:40 PM Inauguration of the ITSMS-2016 Conference
2:40 PM - 3:00 PM Introduction of Chief Guests
3:00 PM - 3:30 PM Keynote Speeches by Chief Guests
3:30 PM - 4:30 PM Best Practice Sharing (3 Presentations)
4:30 PM - 4:45 PM Networking Break: Tea/Coffee
4:45 PM - 6:00 PM Best Practice Sharing (4 Presentations)
6:00 PM - 6:15 PM Speakers Award Distribution
6:15 PM - 6:30 PM Delegates Reward Distribution (Exin Exam Vouchers to Quiz Winners)
6:30 PM - 6:50 PM Open House Question Answer Session
6:50 PM - 7:00 PM Vote of Thanks / Closing Ceremony
7:00 PM - 7:30 PM Networking Session: Tea/Coffee & Snacks

Guest of Honor

Mr Bernd Taselaar

CEO, Exin

Mr Robert-Jan Willemsen

CCO, Exin

Mr Sudhir Pant

AVP, Vodafone India


Rajesh Vasu

Global IT Operations Director, Nuance

Asset Management - Core of IT Operations

Nilesh Bhawsar

GM IT, Financial MNC

Integration between Service Management & Project Management

Paresh Kerkar

Project Manager, Zensar

Tools of a transition manager

Pravin Shinde

Consultant, TCS

Service Management and Integration (SIAM)

Manish Rathi

Principal Consultant, ITIL Expert

Problem Management - Statistical approach & best practices

Shashank Rangole

Consultant, TCS

Customer Focused ITSM implementation - Japan Geography

Lawlesh Tiwari

Team Lead, Cognizant

Continual Innovation : The Yardstick of Survival and Success

Dharmesh Thakkar

Sr Manager, Cognizant

Predictive Model for Service Level Management

Media Partner

IT Voice


IT professionals from various organizations have participated in the event. Brief summary of delegates is as below:

  • 100+ professionals are attending the event
  • participants are from Cognizant, TCS, Wipro, Infosys, IBM, Allscripts, Vodafone, Atos, Sungard and many other organizations..
  • average experience of participants is 10+ years
  • 30 participants to win free Exin exam vouchers by participting in spot quiz & debates


You can register as Speaker or Delegate. Please submit your details from below link: (You can also share your details by email on

Registration Link

Photo Gallery

For more pictures please check this link: Event Pictures