Service Integration and Management is a methodology used to manage multiple service providers and to integrate them seamlessly to provide a single business-facing IT organization. The EXIN BCS SIAM Foundation tests a candidate’s knowledge and understanding of the terminology and the core principles.
Service integration and management (SIAM) is a management methodology that is growing in popularity in today's complex ITIL sourcing environment. Effective SIAM can help organizations integrate the management of multiple service providers, leading to:
Improved customer satisfaction through a more professional approach to service delivery
Improved IT services through the use of proven best practice processes
Access to better resources and skills
Manage multiple supplier effectively
Achieving end to end SLA's
Improved service to the customer organization
Lower costs thorugh optimisation and best of breed services
Flexiblity and scalability
Working effectively in a SIAM organization
Articulating the benefits of SIAM
Understand process theory and have an awareness of common processes in a SIAM environment
Understanding of SIAM tooling and data considerations
Strong governance considerations for SIAM
What I Will Learn
This certification covers themes such as: potential benefits as well as the challenges and risks of implementing Service Integration and Management. The SIAM® certification also includes examples of implementation structures, governance, tooling and data considerations and the common processes used in a SIAM ecosystem.
Introduction to Service Integration and Management
Service Integration and Management implementation roadmap
Service Integration and Management and its relation to other management practices
Service Integration and Management roles and responsibilities
Service Integration and Management practices
Processes to support Service Integration and Management
Service Integration and Management challenges and risks
Online Certification Exam will be conducted after the training program. See Exam Details below:
Exam Format - Objective Type, Multiple Choice
Open Book - No
Exam Duration - 1 Hour
No. of Questions - 40
Passing Criteria - 26 out of 40 (65%)
Result - Immediately after the exam
Certificate - After 2 business days
You should be able to clear the exam easily with good score because:
You will get excellent training from the SIAM expert trainers
Lot of sample questions will be discussed on each topic throughout the training session
Exam preparation session will be there before the actual exam
You can expect many questions from the ones which will be discussed during training
How Much It Cost
Standard cost for SIAM Foundation Training & Certification course is Rs 35,000 per participant.
We keep on giving exciting discounts to our participants. Check the current discounted price by calling us. You can also drop an enquiry and one of our executive will get back to you asap.
How Do I Register
You can register yourself by paying only Rs 1,000 as confirmation payment. Balance amount cam be paid on the day of training and certification. Please make the payment from this link: Register Now
SIAM Foundation training will be delivered by Accredited Trainer using Accredited Training Material.
Trainer for this batch is highly experienced professional with 12+ years of industry experience. He is working in one of the top MNC as an SIAM consultant and delivering training as a freelance consultanct with NovelVista.
He is delivering training for more than 6 years and trained more than 5000 professionals. His core expertise includes: